W&P Santo Domingo

The surrounding is very good The inside restaurant is excellent The full area is not suitable for family. It’s more Adult activity.

I enjoyed the stay. The hotel is conveniently located. I felt safe. The room was generally comfortable and clean. I was there for business and to visit with family. Due to hurricane Franklyn I suspect there were issues with the electricity. The lights went out when I was in the elevator- first day- a bit scary but they did turn them back on quickly. Rooftop pool too small. A lot of roof top space is dedicated to the bar /lounge. If you go early in am it may be enjoyable as there may not be people there. I went up twice. Once in afternoon/ too crowded and too noisy- music loud. The second time in the earlier morning, there were two people there. Music was bearable. I did not go in the pool. Breakfast was ok. Room was fine but the lighting was not great and there was no desk for me to work on. I put together a “desk” that was high enough for me to be able to use the computer without stressing my neck. There is a gym in a separate building. I saw it but did not use it. It has potential, they should fix it up better. The neighborhood is residential but there are shops nearby and big supermarkets. There is also a park nearby where you can walk/run. Make sure you go either early in am 6-9 or later in afternoon- 4-6, when there are a lot of people and a security presence. I recommend it and will go back as needed.

I loved the hot tub balcony. The room was nice but this is not the place for sleep. The night club goes strong until 5 am! After 5, the roosters kick in. This goes until 7 when the car horns start. At 8am the day care directly below my balcony has a 'kids go outside and yell' session that goes until 9.

The front desk employees are not trained in room upgrade prices. They did know the pricing for an upgrade the night we asked the additional room in the suite to be opened. They guessed what the price would be, opened the room for us, waited 2 days to then tall us its double price. they did not explain that the pool area turns into a lounge for people that are not staying at the hotel. It was a horrible experience taking my kids to the pool and 2 drunk men were getting into a fight and had to be escorted out. The jacuzzi in the suite was filthy, the room had old furniture and was very dated. It was all just horrible. We had a reservation for 7 days and only stayed 3 days. We just wanted to get out of there and avoid more unpleasant experiences. We ended up getting to an airbnd nearby. I do not recommend this hotel at all. They do not care about their guests and have untrained staff.

I was very surprise with the quility of service this property offer yes it is not a 5 start but the staff and service are plus great area near a lot of good restaurants and shopping I will be back with my own family was here for a friend Wedding

The entire experience. Wish the pool was more accessible and children friendly.