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Hotel Fenix Beach Cartagena

3 star hotel
Kids stay free
8.6/10 Excellent
(299 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Hotel Fenix Beach Cartagena provides a wonderful family-friendly experience. Families particularly appreciate the beautiful family villas with private pools, the excellent facilities for enjoying both the beach and pool, and the warm, friendly service provided by the staff. The hotel also offers a convenient boat service to Cartagena and a calm, gentle sea ideal for children.

Guest highlights

Family villas with private pools
Excellent beach and pool facilities
Friendly and helpful staff
Calm, gentle sea perfect for children

About the hotel

At Hotel Fenix Beach Cartagena, relax by an outdoor pool or hit the beach where you can enjoy kayaking.

Nearby attractions

Located in Cartagena, Hotel Fenix Beach Cartagena is in the suburbs and on the beach. Clock Tower and San Pedro Claver Church and Convent are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
1 restaurant
Coffee/tea in common area(s)
Free daily reception
Free full breakfast available daily 8 am–10 am

Spa

Massage - deep-tissue
Massage - on the beach

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Water sports equipment
Wedding services

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance

Things to do

Boat tours
Ecotours
Kayaking
Outdoor pool
Spa services

Outdoor

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Rooftop terrace

Conveniences

Ballroom
Front-desk safe
Library

More

Beach towels
Couples dining
Renovated entire property - february 2017
Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Rafael Nunez International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Fenix Beach Cartagena
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Hotel Fenix Beach Cartagena

Latest reviews (5)

E

Erick

23 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

The staff was very friendly. Yeison our butker waz amazing he helped in every possible way, answered our calls everytime. I will definetly refer him to friends and families that visit Fenix. Kevin was great to. He introduced me to Renacer, great refreshing drink. There was a lady also, cant remember her name. She told us how they take care and rescue tje dogs on the property. Great example of kindness and thank you for taking care of those angels.
L

Leonor

16 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

Nice beach destination close to Cartagena. Very good facilities to enjoy the beach and pool, and very good service provided by hotel managers. Suitable for families. Definetely recommended.
R

Radka

9 Apr 2024 - 11 Apr 2024
reviewed on expedia

5 out of 5 stars

We stayed in the family villa with a pool and it was stunning. Really quiet, clean and beautifully designed. Worth the money and regretted we only stayed 2 nights.
R

Rafael

27 May 2023 - 1 Jun 2023
reviewed on hcom

5 out of 5 stars

Amazing hotel in Tierra Bomba an island opposite to Cartagena de Indias. Only 7 minutes on the hotel boat. You can do daily trips crossing for free if you wish. Good swimming pool, good beach with plenty of sun beds, lovely and gentle sea for the little ones and grown ups. Lovely stay, good food, and plenty of entertainment. The staff were excellent. I can highly recommend it.
A

20 Mar 2024 - 22 Mar 2024
reviewed on hcom

1 out of 5 stars

“Pet friendly” flea covered dogs run wild barking at all hours of the night. If you can sleep through the barking the cockroaches and ants will keep you up. You will lose electric periodically. Sometimes the plumbing will work (there is no hot water or even plumbing for it). Americans should steer clear of this place they make it clear you’re not welcome. At least I found the needle before my kid stepped on it. Broken beer bottle glass all over the beach. Peddlers constantly bothering you to buy their garbage on the “beach”. This is not a real hotel.
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