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Hilton Cartagena

4 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (21)

About the hotel

Spend the day on Hilton Cartagena's beach or relax by one of the hotel's 4 outdoor swimming pools.

Nearby attractions

Located on the beach, Hilton Cartagena is in El Laguito, a neighborhood in Cartagena. The area's natural beauty can be seen at Bocagrande Beach, while Rafael Nunez Museum and House and Palace of the Inquisition Cartagena Historical Museum are cultural highlights. Traveling with kids? Consider Naval Museum Cartagena and Caribbean Naval Museum. Looking to get your feet wet? Scuba diving, snorkeling and boat tours adventures can be found near the property.

Popular amenities

Family friendly

4 outdoor pools
Children's pool
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Refrigerator
Snack bar/deli
Waterslide

Wifi

Available in all rooms: wifi (cop 5000 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10:30 am: cop 65219 for adults and cop 45015 for children

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
3 outdoor tennis courts
4 outdoor pools
6 spa tubs
Children's pool
Lifeguards on site
Shopping
Shopping mall
Spa services
Steam room
Tennis
Volleyball

Outdoor

Beachfront location
Garden
Lifeguards on site
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Renovated entire property - may 2018
Smoke-free property

Nearest Airport

Airplane
Rafael Nunez International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Cartagena
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

76%

4 star reviews

10%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Cartagena

Showing 1 - 10 of 21 reviews

Latest reviews (21)

M

Miriam

13 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

My family and I had a great time at the hotel. Great facilities and excellent staff & service.
C

Camilo

4 Apr 2024 - 9 Apr 2024
reviewed on expedia

5 out of 5 stars

I really enjoyed the beach! It wasn't too crowded, but there were some locals selling things which added to the experience. The pools were great, and there was even a good one for kids which my son loved. The suite we stayed in was huge and had a remarkable view of Cartagena. The breakfasts were excellent, but more importantly, the waiters and chefs always made us feel special by preparing envueltos de maíz for us most days. :).
P

Paul

27 Feb 2024 - 28 Feb 2024
reviewed on expedia

3 out of 5 stars

Staff was great walls in hotel room pretty thin. Could hear children playing next door all hours shower not hot enough overall a average stay
A

Aleksandr

21 Jan 2024 - 25 Jan 2024
reviewed on expedia

5 out of 5 stars

Fair rating - 4.8 Wonderful hotel, bright and clean rooms, beautiful view from the window. Very friendly staff, 4 wonderful pools, from deep (2 meters) to shallow, for children. There is a private beach (no need to pay specially for access to the sea). Inside the hotel there are several souvenir shops and a currency exchange office with a good, fair exchange rate. The only thing I didn't like was the restaurant. The food at breakfast (included) is good, but if you want to order something for lunch or dinner, be prepared that the food will be undercooked, almost half-raw. And the hotel restaurant has very high prices. There are excellent restaurants within a two-minute walk from the hotel, where the food is delicious and the prices are half the price.
l

luis

30 Dec 2023 - 5 Jan 2024
reviewed on expedia

3 out of 5 stars

A resort that is family oriented, but needs renovation it is old, requires for its condition a full renovation. Our room the bathroom smelled horrible al the time, water could not be regulated, the restaurants are old fashioned. good points; PEOPLE are excellent!!! wow!!!
k

kristen

18 Nov 2023 - 22 Nov 2023
reviewed on expedia

5 out of 5 stars

Beautiful hotel and wonderful pools for families with children. Also kids playroom was a hit. The salon/spa in the hotel was great for options for adults.
J

JUAN Carlos

10 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

Good environment for family or going in a group of friends.
D

Diana

13 Aug 2023 - 17 Aug 2023
reviewed on expedia

4 out of 5 stars

Comfortable for family
X

Xiomara

17 Jul 2023 - 21 Jul 2023
reviewed on orbitz

5 out of 5 stars

I was with my husband and two kids! Excellent service! First time in Cartagena and we had the best time. The room was super clean, the workers were super nice, and had beautiful crystal blue pools with excellent service at all times. I would absolutely recommend this hotel to any traveler who finds themselves in enchanting Cartagena.
S

Sofia Piedad

6 May 2023 - 9 May 2023
reviewed on orbitz

5 out of 5 stars

Excellent, the amenities and the space are incredible! The pool area is incredible for kids. The food is delicious, the beach it’s great
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