Hotel Universel Montreal

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Hotel Universel Montreal is located in Mercier-Hochelaga-Maisonneuve, a neighborhood in Montreal, and is in the entertainment district and near a metro station. Notre Dame Basilica and Old Port of Montreal are notable landmarks, and the area's natural beauty can be seen at Montreal Botanical Garden. Looking to enjoy an event or a game? See what's going on at Saputo Stadium or Olympic Stadium. Water skiing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests love the hotel's convenience to public transportation: Assomption Station is 10 minutes by foot and Viau Station is 12 minutes.

Popular amenities

Family friendly

Free area shuttle

Free cribs/infant beds

Indoor pool

Microwave (on request)

Refrigerator

Seasonal outdoor pool

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

English breakfast available for a fee daily 7:00 am–11:00 am: cad 7-20 for adults and cad 7-20 for children

Room service available

Spa

Massages

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (on request)

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Things to do

Fitness center

Indoor pool

Sauna

Seasonal outdoor pool

Spa services

Outdoor

Pool sun loungers

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

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Nearest Airport

Montreal-Pierre Elliott Trudeau International Airport

19 km from this hotel

Reviews that mention...

All reviews (28)parking (8)clean (10)pool (13)staff (11)location (4)dining (1)accesibility (1)

Family Reviews

for Hotel Universel Montreal

3.5 out of 5 stars

28 reviews

Review data

5 star reviews

21%

4 star reviews

50%

3 star reviews

4%

2 star reviews

11%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Hotel Universel Montreal

Showing 1 - 10 of 28 reviews

Latest reviews (28)

S

Serena

30 Jun 2024 - 3 Jul 2024

reviewed on hcom

1 out of 5 stars

Upon arrival you enter the front parking gate by pushing button , but exit gate was wide open . That night 2 cars stolen ( Highlander & RAV4) and almost our car ! We had our car glass broken but nothing taken from inside , so they wanted the car ( Lexus SUV) . After that incident the exit gate stayed down and you needed your room card to exit . Too little , too late for the other 2 families and our headache to get door glass fixed on our vacation .

J

Jeffrey

11 Aug 2024 - 15 Aug 2024

reviewed on hcom

4 out of 5 stars

The rooms and facilities (including two swimming pools) are clean, up-to-date, and in good repair. The restaurant staff are friendly and service is fast. Wifi cut out occasionally. The hotel is especially good for family stays, with free and ample parking being a big plus. Easy access to Métro, with restaurants and a grocery nearby.

C

Christine

18 Jul 2024 - 19 Jul 2024

reviewed on hcom

4 out of 5 stars

We loved the location. Everything was great, especially the free parking and the restaurant. I didn't find the breakfast overpriced compared to other breakfast restaurants. We didn't get to use the pool, unfortunately. Like most other hotels, we could hear other guests. I woke up to a toddler crying and t chatting loudly quite early in the morning but the hotel doesn't claim to have soundproofed walls, so that is to be expected at most places in this price range. The AC unit kept us very comfortable. However, the sound of it turning on during the night could wake light sleepers. Overall good experience. Great water pressure too!

R

Rhonda

6 Jul 2024 - 7 Jul 2024

reviewed on expedia

5 out of 5 stars

Very clean and close to the venues. Walking distance to the major attractions. Restaurant was very good and great spot to bring your family.

K

Kaleb

17 Jun 2024 - 21 Jun 2024

reviewed on expedia

4 out of 5 stars

Hotel Universal Montreal had the most professional staff with the willingness to help whenever my family needed. The only downside was that there was this weird smell in the lobby which wasn't bad but was definately strong in and overpowering. No other issues with the room or the ammenties. i would for sure book my travel here again!

A

Anna

7 Jun 2024 - 9 Jun 2024

reviewed on expedia

4 out of 5 stars

The indoor and outdoor pools were great for the kids.

t

tiffany

8 Jun 2024 - 9 Jun 2024

reviewed on expedia

2 out of 5 stars

I’m still in disbelief. My car got stolen in the hotel parking lot. For the price I paid I thought security will good. Please work on security around hotel area so guests can stay without much stress like our family did

E

Ellyssa

31 May 2024 - 2 Jun 2024

reviewed on expedia

2 out of 5 stars

Me and my family like to come to Montreal every now and then for a weekend getaway. We came to stay at this hotel and on the first day our personal belongings got stolen from our room and staff didn’t do anything about it. We checked in, got ready to go out, and left the hotel. Headphones and a hair curling iron was taken. We remember exactly where these were last left, we looked everywhere in our car and room. Person at the desk told us he will talk to his manager and they will take a long at the cameras “IF” they have any and got my contact information down. They never contacted me back. I will not be going back to this hotel and I will be strongly advising to other people and on social media not to either. Very upset with how they handled the situation.

B

Bianca-Louise

26 May 2024 - 27 May 2024

reviewed on expedia

4 out of 5 stars

Good stay for a family to be near the Botanical garden. Our room was clean and the staff were gentles. Not exceptional, but good and clean.

M

Megan

17 May 2024 - 20 May 2024

reviewed on expedia

4 out of 5 stars

We were in town for a soccer tournament and it was perfect for what we needed. My kids loved the indoor pool (outdoor pool not open yet for the season), easy and free parking, location was great. Staff was friendly. Room was spacious enough but beds were quite hard. Asked for a cot and it was delivered quickly.