The Insignia Hotel, Sarnia, a Tribute Portfolio Hotel

The problem was after having repeatedly checked the reservation in advance for our two rooms, suddenly our junior suit was not available on the day of arrival. After long an intensive discuss they "looked again" and suddenly it was available again......... Also I had repeatedly asked for the two rooms I reserved to be near to each other. They were on opposite ends of the hotel on the furthest away floors. This divided our family in a very inconvenient way.

Pool is excellent. The staff was great. Breakfast in restaurant was good and rooms are nice, clean and modern. Stayed with young family and everyone was happy.

I typically stick to more well known chains like Delta (or Marriott, in general), but due to lack of availability I gave The Insignia Hotel a try. I was impressed overall. Free parking and well maintained facility with friendly staff. Pool was large, had hot tub and looked beautiful, though the shallow end is extra shallow at 1M deep. The room was nice. Nice standard room but clean with modern decor. It has a mini fridge, microwave and Nespresso (original). I was especially impressed with the number of outlets including USB outlets, for charging, the room had. Having a family of 4 this is something I really appreciate! It included a Bluetooth speaker which added 2 AC outlets and 2 USB outlets, plus was easy to connect to my iPhone. The speaker plugged into an AC outlet that also had 2 more USB outlets, and even the speaker plug had a regular qoutlet! So lots of power options. My only dislike of the room was the thermostat which was in Fahrenheit…. This was confusing and I couldn’t find any way to change it to Celsius. Hopefully this is fixed in future. My only other complaint was the hallway carpets - they were FILTHY! It was off because the rest of the hotel was clean and modern. Perhaps they will be replaced soon…? Area is nice with lots close by. We found a great vegan restaurant called “Greens”, and nearby cafe called “Coffee Culture”. Overall it was nice and I would definitely stay here again.

If you want 5-star service at 4-star pricing with added interpersonal accommodation, the Insignia Hotel excels. Their attention to detail in a boutique environment and luxury environs is unique and welcoming. They care and respect their clients like family.