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Pacific Gateway Hotel

4 star hotel
Connecting rooms
8.6/10 Excellent
(1302 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Pacific Gateway Hotel is a convenient option for families travelling to Vancouver, offering quick and efficient check-in, even for late arrivals. While there is no on-site restaurant, a food credit may be available through certain booking platforms, which can be used at the hotel's coffee shop for breakfast. The hotel is undergoing renovations, and although the pool may be closed at times, it is conveniently located just 8 minutes from the airport.

Guest highlights

Quick and efficient check-in, even for late-night arrivals
Shuttle service (though sometimes unavailable, taxi costs are compensated)
Food credit available through certain booking sites usable at the coffee shop for breakfast

About the hotel

This smoke-free hotel features 2 restaurants, a marina, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Nearby attractions

Located in Richmond, Pacific Gateway Hotel is in the suburbs and on a river. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. VanDusen Botanical Garden and Vancouver Maritime Museum are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe
To-go breakfast available for a fee daily 6:00 am–1:00 pm: cad 6-30 per person

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Shopping

Outdoor

Garden
Marina onsite
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Vancouver International Airport
3 km from this hotel
map

Reviews that mention...

Family Reviews

for Pacific Gateway Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Pacific Gateway Hotel

Latest reviews (4)

J

Julia

3 Jun 2024 - 4 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean room, staff was great and gave us our room extra early since we arrive from our cruise in the am. Only downside there is no onsite restaurant, or anything within walking distance with kids.
A

Abegail

26 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

Amazing short family stay.
E

Emilie

26 Jun 2022 - 27 Jun 2022
reviewed on orbitz

5 out of 5 stars

Late night arrival with a child (2am) this hotel offered a shuttle service (which was out of service but they comp the taxi rates on arrival). We needed a place to stay between Vancouver travels and this was perfect. Middle of the night check in was quick and efficient. Room was what we needed. Received a food credit as part of my reservation with Expedia and was able to apply it to the coffee shop for our breakfast. Hotel is undergoing some renovations so attention to detail is placed with notice advising of upgrades... Pool was still closed - but we didn't have time to enjoy it anyway. Overall a great airport hotel option (8mins drive) Recommended!
S

Sam

5 May 2022 - 6 May 2022
reviewed on orbitz

3 out of 5 stars

This property does not have a shuttle; however they right their wrong but paying for your cab. Learned this upon arrival, and the person on the phone was so rude. Eventually made it with our toddler (didn’t have a car seat as we were banking on the shuttle) The hotel was very clean and the rest of the staff we encountered was so wonderful. The bed was very comfy the only loud thing was the a/c inside the room.
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