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Four Points by Sheraton Vancouver Airport

3 star hotel
Kids stay free
8/10 Good
(2085 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking. Change of towels is available on request.

Nearby attractions

In the entertainment district, Four Points by Sheraton Vancouver Airport is in Richmond City Centre, a neighborhood in Richmond with great airport proximity. Travelers who have shopping on the agenda can visit Lansdowne Centre and McArthurGlen Designer Outlet, while those looking for another kind of activity may want to check out Tsawwassen Ferry Terminal. Check out an event or a game at BC Place Stadium, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests love the hotel's convenience to public transportation: Lansdowne Station is 10 minutes by foot and Aberdeen Station is 13 minutes.

Popular amenities

Family friendly

Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:00 am–10 am: cad 18 per person

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Housekeeping (on request)
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Stair-free path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Ballroom
Elevator

More

Designated smoking areas (fines apply)
Fireplace in lobby
Shared microwave
Tv in lobby

Nearest Airport

Airplane
Vancouver International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Vancouver Airport
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

9 reviews

Review data

5 star reviews

11%

4 star reviews

11%

3 star reviews

33%

2 star reviews

22%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Vancouver Airport

Latest reviews (9)

M

Mac Martial

24 Jul 2024 - 27 Jul 2024
reviewed on hcom

1 out of 5 stars

I made a booking with this hotel and had to change the dates because of a family emergency. (I even had documentation showing this) They told me that they couldn't refund my money because of their policy. I was out $1000.00. Don't support this hotel!
R

RoseAnna

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

2 out of 5 stars

Not kept up. Did not seem clean. For the price, did not seem worth it. Other family stayed at Best Western and had a more pleasant experience
Y

Yaohua

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

Great location, walking distance to a bunch of food. Service was poor, called the front desk for paper towels and didn't give them. But directly at the front desk will give. You can order takeout directly to the door. You can't hear the sound of the room next door, and there is almost no sound outside. However, the sound of the door is very loud, often heard in the middle of the night other people open the door and the sound of the corridor, because it is not clear whether to move the door of their own room, it is very scary. It was very close to the airport. The restaurant in the hotel is not bad. No water in the room. The bed is also good, beauty rest black mattress good stuff (because my family also buy this series).
V

Venkatakrishnan

7 Apr 2023 - 9 Apr 2023
reviewed on travelocity

1 out of 5 stars

Mould in the bathroom. When emailed the manager, no response. Cannot stay with a family. Require follow-ups for toilet paper refill.
H

Heike

22 Feb 2023 - 23 Feb 2023
reviewed on travelocity

5 out of 5 stars

I booked 4 rooms for 8 adults and a baby. Late arrival and requested airport shuttle. Everything went fast and flawless. - Transportation as well as check in. Nice clean rooms with extremely comfortable mattresses.
L

Lucy

4 Jul 2022 - 7 Jul 2022
reviewed on travelocity

2 out of 5 stars

I liked the location because it’s close to a lot of good restaurants. The hotel itself though, left much to be desired. The first room we got hadn’t even been cleaned, from the look of the toilet. The second one was a bit better, but still doubtful. I really wanted to shower after my long flight so I kept the room, but I would definitely Never return. They didn’t even have shampoo, conditioner, or body wash in the bathroom. I had to ask for some to be sent up since the bottles on the wall were completely out. One of the bottles had hair on it that they didn’t bother to remove. It was almost impossible to sleep because there were kids running around upstairs.
K

Kitkit

25 Jun 2022 - 2 Jul 2022
reviewed on travelocity

3 out of 5 stars

The room’s air conditioner is too noisy and front desk staff replied that it’s normal. My family stayed for 7nights. I won’t return. For convenient locations, I will choose other options in same area.
I

IVYSAUKING

3 Jun 2022 - 5 Jun 2022
reviewed on travelocity

4 out of 5 stars

The location of this hotel is perfect for our family. All sorts of shopping and restaurants are around it and are walkable. Skytrain is very closed and we can use Skytrain to go up and down between Richmond and Vancouver areas. Super convenient. Only we don't like the extra parking fee. Hope that Four Point can change this rule.
A

15 Aug 2024 - 18 Aug 2024
reviewed on hcom

3 out of 5 stars

the goods about Hotel Grand Park Hotel Vancouver Airport, Ascend Hotel Collection : 1. Location is convenient for Skytrain and food/malls. 2. Room is generous on space 3. Bed is comfortable the Bads: 1. no noise insulation for planes. I have stayed in 3 airport hotels this year. This is the first one that i could hear the planes from my room. 2. The aircon and exhaust in the bathroom generate loud noises every now and then. 3. Furniture quite adequate but fittings generally dated 4. Low standards for replacement of in-room fittings eg they would attach a child size toilet seat to a full size toilet bowl see photo attached Overall, great location, generous room size, acceptable view but need upgrade in facilities to make it value for money
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