Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

About the hotel

Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.

Nearby attractions

Located in Richmond, Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel is in the business district. Stanley Park and Minoru Park reflect the area's natural beauty and area attractions include Riverport Sports and Entertainment Complex and VanDusen Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Richmond Olympic Oval or Nat Bailey Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Ski storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Basketball

Fitness center

Indoor pool

Spa tub

Outdoor

Picnic area

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

More

Designated smoking areas (fines apply)

Tv in lobby

Show less...

Nearest Airport

Vancouver International Airport

10 km from this hotel

Reviews that mention...

All reviews (72)staff (20)pool (20)clean (20)location (4)parking (5)family room (1)dining (1)accesibility (2)kids activities (2)evening entertainment (1)

Family Reviews

for Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

4 out of 5 stars

72 reviews

Review data

5 star reviews

50%

4 star reviews

22%

3 star reviews

18%

2 star reviews

7%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Showing 1 - 10 of 72 reviews

Latest reviews (72)

S

Susan Njeri

30 Jun 2024 - 3 Jul 2024

reviewed on expedia

4 out of 5 stars

Spacing sizes were impressive, and the hotel staff was kind. However, the breakfast selection was repetitive and of average quality. They failed to provide room cleaning and trash collection during public holiday. Unfortunately, my children fell ill after swimming in the unclean pool.

P

Peter

27 Jun 2024 - 28 Jun 2024

reviewed on expedia

5 out of 5 stars

Nice clean and updated rooms. Good breakfast included. Cleaned pool in am and my kids couldnt use it and they were sad. Should clean when closed hours

T

Tammie

14 Apr 2024 - 18 Apr 2024

reviewed on expedia

4 out of 5 stars

Clean and quiet. Friendly staff. Breakfast was decent, although hot options were repeated every day we were there. Suggestion: A small play structure on the property would be great for families as this hotel is a little far from everything. Even if it’s gated and locked during the same hours as the basketball court.

D

David

27 May 2024 - 2 Jun 2024

reviewed on expedia

5 out of 5 stars

The property was nice an comfy The staff was very nice The only concern is how well the pool was kept clean, there were a lot of kids in the pool all week we were there and the pool water looked cloudy. So we avoided it. The breakfast staff did a wonderful job in keeping up with the demand they had. I stay there again

J

Jennifer

18 May 2024 - 19 May 2024

reviewed on expedia

4 out of 5 stars

It was a fun experience for our kids even tho we only stayed one night it was fun.

M

Maija

2 May 2024 - 5 May 2024

reviewed on expedia

5 out of 5 stars

We had a great stay, our suite was very clean and very roomy. The complimentary breakfast was great, lots of food and options. A lot of amenities next door including a movie theatre and restaurants. The kids loved the pool and the hours of operation were great to accommodate later hours after a full day of sightseeing the area. Would stay again and highly recommend.

K

Khanh

4 May 2024 - 5 May 2024

reviewed on hcom

3 out of 5 stars

The check in was great. I got early check in and the front desk was really nice. Once we got to the room, it was beautiful high ceiling and fell spacious. We left and came back, the kid just open the door without the key. We got spook up. We tested several times. So there are several issues with the door. When you closed, the door won’t lock right away but it waits for few seconds before it can lock. However we left the room for a long time, came back and we can still open the door without the key. That wasn’t great feeling to have. In the morning we got great breakfast and service was awesome. However, the check out time was 11 but we got knock in the door multiple times before 11. Feel like the system is messing up. In general great stay. The people are nice, the service is good but the system from key to scheduling need upgrade

K

Karen

17 Apr 2024 - 23 Apr 2024

reviewed on expedia

5 out of 5 stars

Hotel good overall, buffet breakfast superb, pool lovely, free airport shuttle appreciated, one time we were dropped off at Bridgeport for the SkyTrain as it saved paying the extra charge from the airport which we did twice on our way downtown, would be better if that could be done more often as it's on the way. Also pretty noisy at breakfast with kids running around over the weekend for a sports event, I had to tell them to be quiet.

j

julie

16 Apr 2024 - 17 Apr 2024

reviewed on expedia

3 out of 5 stars

Pros: clean, modern room. Beds were comfortable. Pool was good for the kids. The maintenance man was super friendly and nice. Cons: check in took a while as they had someone training. My room keys didn't work had to go back to the desk and wait in line to get new ones. Then they worked for a bit but stopped working and I got locked out of the building (back door) until a staff member let me in. Our toilet was plugged upon our arrival and we needed maintenance to come fix it. Pool was cloudy, needed maintenance.

A

April

2 Apr 2024 - 4 Apr 2024

reviewed on expedia

2 out of 5 stars

We usually love the holiday inn. This time not so much. Hot tub was cold, pool was murky. I don’t think it had been cleaned in awhile. Also it was very loud. Kids running up and down the halls. Screaming crying baby. I think during the week if you have availability you should place couples and families in different areas. I can understand if the hotel was full then you can’t but this hotel was not full.