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Holiday Inn Express Red Deer, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (29)

generated by AI based on family reviews

Overview

Holiday Inn Express Red Deer is a popular choice for families, offering spacious rooms and a well-maintained pool area with a waterslide that is a hit with children. Guests consistently praise the friendly and helpful staff, as well as the complimentary breakfast. While some noise issues have been reported, many families have had positive experiences, highlighting the hotel's convenient location and comfortable accommodations.

Guest highlights

The pool area, especially the waterslide
The friendly and helpful staff
The complimentary breakfast
Spacious and well-maintained rooms

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Holiday Inn Express Red Deer, an IHG Hotel is located in Red Deer. Alberta Springs Golf Resort and Canyon Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore City Hall Park and Bower Ponds. Traveling with kids? Consider Peavey Mart Centrium, or check out an event or a game at Collicutt Centre.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Red Deer, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

29 reviews

Review data

5 star reviews

34%

4 star reviews

38%

3 star reviews

17%

2 star reviews

7%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Red Deer, an IHG Hotel

Showing 1 - 10 of 29 reviews

Latest reviews (29)

L

Lorena

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

4 out of 5 stars

Excellent cleaning and breakfast. The charge you 200 as deposit but will refund you when checkout. It’s a family hotel so don’t expect a quiet place but in general it’s a good place to stay and go outside. It has an small desk and coffee station in you room so you can drink hot beverages and work a little bit.
J

Jennifer

31 May 2024 - 1 Jun 2024
reviewed on expedia

5 out of 5 stars

Staff super helpful to arrange the perfect rooms for our family
H

Heidi

14 May 2024 - 17 May 2024
reviewed on hcom

4 out of 5 stars

Staff were great. Pool area was well kept and my kids had a blast playing on the water slide. Rooms were in nice condition and well kept like you expect from the Holiday Inn brand.
W

William

8 Mar 2024 - 10 Mar 2024
reviewed on hcom

5 out of 5 stars

Though its an older Holiday Inn, the staff, service, friendliness, great breakfast, nice kid friendly pool, quiet rooms, roomy rooms, make this a return when we stay in Red Deer.
C

Chad

26 Jan 2024 - 27 Jan 2024
reviewed on expedia

1 out of 5 stars

The first room we were offered was on the main floor with a window into the pool where five U10 hockey teams were screaming. The front desk clerk was hardly accommodating when we asked to be offered a room away from the teams if possible. Instead, we were put under a room with some women who didn't stop partying until 1am, kids were screaming and running up and down the hallways until midnight, and doors were slammed all night. The TV in the room is incredibly small and the towels might as well have been replaced with sandpaper. The bed was way too soft and was unlevel, so I couldn't lay on my left side without feeling like I was about to roll onto my back. We will *not* stay at this property again. Travellers beware.
C

Chad

22 Sept 2023 - 24 Sept 2023
reviewed on expedia

3 out of 5 stars

The doors for fire and egress were in really rough shape and painted off like a kindergarten kid. Was clean and staff was good, def needs some maintenance.
W

Warren K

2 Sept 2023 - 4 Sept 2023
reviewed on hcom

2 out of 5 stars

Noisy . Screaming, uncontrollable children.pool no good. Hot closed. Outside was messy
D

Dianne Jane

2 Sept 2023 - 3 Sept 2023
reviewed on hcom

5 out of 5 stars

All the staffs are very friendly and helpful. My family enjoyed our stay at holiday inn. I highly recommend Holiday Inn IHG Red Deer
N

Natasha

6 Aug 2023 - 7 Aug 2023
reviewed on expedia

5 out of 5 stars

Great place to stay for family. Attentive staff, easy access to external stores! Draw back are the grounds need to be attended.
c

carolyne

4 Aug 2023 - 5 Aug 2023
reviewed on expedia

4 out of 5 stars

Overall experience was ok. There was a baseball tournament team staying as well..very busy and kids stayed up late runing the hall's of the hotels late at night.. we got our vehicle broken into. Our fault as we forgot to look our car doors.. be careful when staying there. Homeless people are around tbat hotel.. everything else was great, the staff friendly and the free breakfast was really good ans lota of variety for everyone to enjoy. The rooms are clean and big.
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