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Christine
11 Jul 2024 - 14 Jul 2024
reviewed on hcom
1 out of 5 stars
I have stayed in different microtel hotel locations before, the quality has gone way down. Wyndham overall is a budget motel.
The mini fridge was not working upon arrival and I had food that needed to stay cold. I found it was turned on but not running. I switched it off and on again, it runs but the keeps turning off and doesn't maintain cold. A staff member came to look and said maintenance is not available and suggested to move my room 2 floors down. They replaced my fridge.
The beds are hard, I checked the mattress and it's the cheapest kind you can buy
I agree the pillows and pillowcases are scratchy and thin, so are the towels.
They need to get rid of the carpet, it's quite outdated and dirty!
The room is OK, tv is small, at least the air conditioner is working.
The breakfast is good, coffee terrible, no flavor.
This is not a place to relax, weekends especially, kids running up and down the halls and stairwells screaming.
I even called the head office and their customer service is non existent.
I'll be heading to Staybridge Suites.
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Chelsey
28 Mar 2024 - 29 Mar 2024
reviewed on expedia
5 out of 5 stars
Had a wonderful time. The kids LOVED the pool and slide. Great breakfast as well.
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Monica
23 Mar 2024 - 24 Mar 2024
reviewed on expedia
4 out of 5 stars
My kids love the pool at this hotel.
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Holly
12 Nov 2023 - 13 Nov 2023
reviewed on expedia
5 out of 5 stars
Really enjoyed the pool with its water slide, hot tub and swimming pool combination. Check-in was quick and straightforward. We got a room right beside the pool; which worked well with kids and a small pup. The breakfast had eggs, bacon, pancakes, yoghurt, breads, fruit and juice; simply delicious . We would stay again.
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Nicole Alison
31 Aug 2023 - 1 Sept 2023
reviewed on expedia
2 out of 5 stars
This was the dirtiest hotel I have seen all week and it was one of the newest in the Red Deer area. The carpet was stained and stains on the towels and beds. The room smelled and didn’t feel fresh at all. Very small and tight. I was glad it was only one night, but the staff were friendly. We came early before checkin and the kids were able to use the pool.
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Lesley
23 Jul 2023 - 24 Jul 2023
reviewed on expedia
4 out of 5 stars
Hotel was easy to get to, right on the edge of Red Deer. Hotel room was decent. Pool and waterslide were a highlight for my kids. Breakfast was standard but a reasonable selection of food. Would stay here again.
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RUTH
25 Aug 2023 - 26 Aug 2023
reviewed on hcom
5 out of 5 stars
Great service and good breakfast for overnight stay with young kids
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jon
24 Aug 2023 - 25 Aug 2023
reviewed on expedia
5 out of 5 stars
Was visiting family in the city. Great little pool, nice breakfast and really nice staff.
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GYU TAE
31 Jul 2023 - 2 Aug 2023
reviewed on expedia
3 out of 5 stars
I made a reservation for the pet friendly Micro inn business room through Expedia. When we arrived and checked in, employee told that it should be changed to a standard room with pet, and the price was the same I don't understand. It was a trip with children, so I had no choice look for another hotel. I don't know if it's a tea maker or coffee maker, but when I opened the lid to use it, I couldn't use it because it was dirty.
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Genet
7 Apr 2023 - 9 Apr 2023
reviewed on hcom
4 out of 5 stars
The hotel is clean the staff very friendly. The kids love the pool and water slide. Great breakfast overall its a great hotel.