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Jasper Inn & Suites by INNhotels

3 star hotel
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (53)

generated by AI based on family reviews

Overview

Jasper Inn & Suites offers spacious loft suites, perfect for families. While some guests have noted that the rooms can feel a little cramped for larger families and that the beds may not be the most comfortable, many appreciate the extra space. Families consistently praise the fantastic pool area as a highlight of their stay. The hotel's location is convenient, with shops and restaurants within walking distance. Note that parking can be challenging, and breakfast is considered expensive by some guests.

Guest highlights

The spacious loft suites, great for families.
The fantastic pool area.

About the hotel

An indoor pool, a restaurant, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.

Nearby attractions

Located in Jasper, Jasper Inn & Suites by INNhotels is in the mountains and in a national park. Fairmont Jasper Park Lodge Golf Course and Marmot Basin are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Icefields Parkway and Patricia Lake. Explore all the area has to offer with mountain biking, horse riding, and hiking/biking trails.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Cooked-to-order breakfast available for a fee daily 7:00 am–10:00 am: cad 10-18 per person

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

Indoor pool
Sauna
Steam room

Outdoor

Garden
Terrace

Conveniences

Vending machine

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Jasper Inn & Suites by INNhotels
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

53 reviews

Review data

5 star reviews

49%

4 star reviews

30%

3 star reviews

17%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Jasper Inn & Suites by INNhotels

Showing 1 - 10 of 53 reviews

Latest reviews (53)

T

Trista

20 May 2024 - 22 May 2024
reviewed on expedia

4 out of 5 stars

Stayed in a loft suite. Was a little cramped for a family of 4 but we made the best of it. Pool area was great. Enjoyed watching the grazing Elk off of our balcony. The breakfast buffet however was quite disappointing and expensive for what was being served. It was what you would expect at a free "continental" style breakfast not a "buffet". We arrived just before 9 and everything was pretty much empty already.
A

Abbey

4 May 2024 - 6 May 2024
reviewed on expedia

3 out of 5 stars

Although the 3 bdrm Loft is a grey setup for a family, the room was not very clean. The kettle was crusty and dirty. There was one cloth for everything in the kitchen (washing, drying, etc.) the room was outdated but functional.
L

Lesley

15 May 2024 - 16 May 2024
reviewed on expedia

4 out of 5 stars

The hotel amenities were nice, pool area was great and it wasn’t overly busy. The rooms for families are a nice option with the loft but the stairs are exposed on the one side and very narrow so I would not recommend for young children.
J

Jennifer

3 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

We were a group of 8 people and had booked 3 very different rooms which were all great! The hotel was within walking distance to shops and restaurants and the onsite pool was fantastic for the kids! We would definitely stay here again if we return to Jasper.
J

Jacqueline

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

3 out of 5 stars

Loft room is great for families. Bed was super uncomfortable, and I am not a picky mattress person.
K

Kerry

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

Would’ve liked to get information that the pool was not working our main reason on booking that was for the pool as we have a small child
D

Deborah Meshaila

5 Mar 2024 - 6 Mar 2024
reviewed on expedia

5 out of 5 stars

We had a last minute check-in with a family of 6 and they were quick to accommodate! Very happy with the price and the quality of service and room
M

Michael

16 Feb 2024 - 18 Feb 2024
reviewed on expedia

2 out of 5 stars

The place was ok and cute at the same time. It had a nice pool for the kids but a only warm hot tub. My biggest complain is the beds. Usually hotel beds are great and I have good sleeps. This time around I was tossing and turning, and my kids said the same for their beds as well. Also, the breakfast is way over priced considering many other hotels include the same breakfast for free.
V

Victoria

27 Jan 2024 - 28 Jan 2024
reviewed on expedia

4 out of 5 stars

Loved the rooms and area! Only issues we had was parking was DREADFUL. There was essentially no parking and I had to walk about a block with my bags and a toddler on my hip in the snow and mush. Wasn’t ideal. Other than that room was perfect.
D

Daniel

2 Jan 2024 - 5 Jan 2024
reviewed on expedia

5 out of 5 stars

Great spot for families. Lots of space!
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