L
Liam
12 Jul 2024 - 14 Jul 2024
reviewed on expedia
5 out of 5 stars
Beautiful views, amazing lakefront suites with fire pit and lots of room for family staying also. Iconic rockies redort.
K
Kristin
26 Jun 2024 - 29 Jun 2024
reviewed on hcom
2 out of 5 stars
This hotel is not worth the cost. Our room was a standard motel room. It was small, which can be ok for our 3 person family, but it was not what I expected for the price. The door hit the bed when you opened it. The room was not well organized to maximize the size; for example there were no hooks to hang jackets, not enough plugs, one hook in the bathroom and a small vanity that didn’t have enough counter space. The air conditioner was a stand alone unit with ductwork venting out the window which took up more space in the room. That being said it was clean and it is a gorgeous location. I’ll note that it is not walkable to downtown / restaurants / shops if that’s important to you. Perhaps the value is in the property, but we spent 10 - 12 hours a day out and about in the park and wanted a nice, comfortable room to relax at the end of the day. This was not it.
S
Sukhdeep
28 Mar 2024 - 31 Mar 2024
reviewed on expedia
5 out of 5 stars
JPL is a great property with much to do. Service was friendly and often exceptional. The special family activities for spring break/Easter were much appreciated. We stayed in a renovated room which was great.
There were limited dining options on site for people with dietary restrictions. However, Jasper town is only a short drive away.
P
Pablo
27 Mar 2024 - 29 Mar 2024
reviewed on hcom
5 out of 5 stars
Too niusy at night with kids next door
D
Darin
24 Dec 2023 - 26 Dec 2023
reviewed on expedia
5 out of 5 stars
Overall this property was really amazing at Christmas time. Skating, pool parties, fires, lots for kids and adults restaurants were also really good.
R
Ritesh
21 Jul 2023 - 24 Jul 2023
reviewed on orbitz
2 out of 5 stars
Most of their rooms are outdated and in poor condition ( almost like a motel) What is shown in pictures at time of booking in their website is a very small percentage of rooms. No air conditioning either. We had kids and they had a hard time sleeping. They gave us credit to use on the property as a result. However, it was not a relaxing stay you would expect from a luxury resort at this price point. Very disappointed!
T
Trish
12 Jul 2023 - 14 Jul 2023
reviewed on orbitz
3 out of 5 stars
We had a mouse or rat in our room on our final night stay. We were moved rooms, but told this is a common problem. For how much it costs to stay here, we didn’t expect to deal with rodents in our room. We had our children sleeping and playing on the floor prior to this, so we were not impressed.
N
Nicole
5 Jul 2023 - 8 Jul 2023
reviewed on hcom
4 out of 5 stars
Location was beautiful. Room was nice but had some issues. Faucet was leaking so, water was turned off for 2 days until it could be fixed. Coffee maker did not work and had to be replaced. There was a very annoying blinking light from the smoke detector in the bedroom that could induce seizures. I was told that ‘nothing could be done’. So, I had to sleep with a cover over my eyes or sleep in a very scratchy couch. It was hot, and the portable air conditioner was not large enough to cool the whole room. We tried to leave the door open and just use the screen, but the chirping crickets bothered my kids, so we had to close the door.
Nice pool, lovely grounds. But, the room was a bit of a disappointment for the $750/night that we paid.
Overall, I would not stay at this location again.
K
Karen Kar Wai
7 Apr 2023 - 9 Apr 2023
reviewed on orbitz
5 out of 5 stars
First time we brought our boys to Jasper and I chose this resort not only it is located in a more secluded area, the activities it provide are good for all seasons.
We came here during Easter long weekend, and the lodge has planned many Easter family oriented activities, especially for young children. Their Easter brunch buffet definitely was one of the highlight during our stay.
The location of Jasper Planetarium is another factor for us to stay here. Despite it finished late at night during our stay, it is very convenience for us to WALK back to our cabin.
J
Jackie
Invalid Date - 30 Dec 2022
reviewed on orbitz
5 out of 5 stars
We loved that everything you could need is at one place. We enjoyed outdoor activities such as skating on the lake and sledding with property provided sleds as well as family activities indoors, such as board games (we had brought) and crafts provided in the conference rooms, swam in the heated outdoor pool in the snow, enjoyed a horse drawn wagon ride around the property and noticed many other activities for all ages that we did not get to.