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Sheraton Suites Calgary Eau Claire

4 star hotel
Kids stay free
9.4/10 Exceptional
(1002 verified Hotels.com guest reviews)
See verified family reviews (47)

generated by AI based on family reviews

Overview

The Sheraton Suites Calgary Eau Claire offers a fantastic family-friendly experience. Families consistently praise the clean and well-equipped suites, many of which feature separate areas for parents and children, enhancing privacy and comfort. The highlight for many is the swimming pool and waterslide, providing hours of entertainment for children. The hotel's convenient location near restaurants, a park, and the zoo adds to its appeal.

Guest highlights

The swimming pool and waterslide were a big hit with kids.
Suites are spacious and well-equipped, with separate areas for parents and children.
The convenient location near restaurants, a park, and the zoo.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Located on the riverwalk, Sheraton Suites Calgary Eau Claire is in Downtown Calgary neighborhood and is connected to a shopping center. Calgary Chinese Cultural Centre and Stephen Avenue are local landmarks, and some of the area's attractions include TELUS Spark and Studio Bell. Looking to enjoy an event or a game while in town? See what's happening at Repsol Sport Centre or Scotiabank Saddledome. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator (on request)
Snack bar/deli
Sofa bed
Waterslide

Wifi

Available in all rooms: wifi (cad 12.60 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Cooked-to-order breakfast available for a fee daily 7 am–11 am: cad 25.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Bicycle rentals
Indoor pool
Shopping
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Calgary International Airport
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Suites Calgary Eau Claire
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

47 reviews

Review data

5 star reviews

60%

4 star reviews

19%

3 star reviews

9%

2 star reviews

11%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Sheraton Suites Calgary Eau Claire

Showing 1 - 10 of 47 reviews

Latest reviews (47)

A

Amélie

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

Great location and pool was fun for kiddos. Rooms were very clean and has everything you need. Close to very good restaurant
E

Emer

25 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

We are a family of two adults and two kids. We stayed in a suite and it worked out great! There was a fridge and microwave so we could prepare our own breakfast and super. There is a tv in the living area and the bedroom. The gym was great! The pool and slide were great for the kids.
N

Narda

3 May 2024 - 4 May 2024
reviewed on expedia

4 out of 5 stars

We love staying there with our furry child
S

Sheri

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

Loved our stay here. The pool was a hit with the kids. Lots of restaurants right near. Super cute park as well. Very close to the zoo. Will definitely be back.
L

Lisa

18 May 2024 - 19 May 2024
reviewed on expedia

3 out of 5 stars

Lovely hotel. However we stayed in the 3rd floor in a suite and the noise from the pool was unbelievable. Screaming and yelling and it is open until 11pm at night. We were offered a room change but by the time we realized how noisy it was our small children were already in bed. We asked for a discount which was not offered. Ask for a room away from the pool!
S

Stella

10 May 2024 - 12 May 2024
reviewed on expedia

4 out of 5 stars

The pool was a huge disappointment, tiny s d poorly maintained. Staff was super friendly. Breakfast sucks, slow and not really kid friendly. For the price I excepted way more from this hptel. And after paying 350 room we had to pay 50 for parking… just ridiculous
J

Jessica

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

2 out of 5 stars

Good location, expensive for the unsafe swimming practices that was occuring. Over 50 kids in the pool, it was my sons bday, wanted him to enjoy the pool and slide but was unable to due to amount of kids unattended in the pool that came down on my son several times. Left early.
R

Robert

6 Apr 2024 - 7 Apr 2024
reviewed on hcom

5 out of 5 stars

Very enjoyable. Pool great for the kids, restaurant nice as well.
C

CHARLES

25 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

This is a good hotel for stay in one night, staff were very friendly and hotel room was very good. My kids enjoyed the swimming poor very much. We’ll stay again if we travel to Calgary in the future.
Y

Yasmeen

6 Jan 2024 - 7 Jan 2024
reviewed on hcom

5 out of 5 stars

We came down with the family to get out of the city to another for a change of scenery. We used to stay at the best western port o call but found the rooms and food to be sub par and the pool room and water cold. We decided to try the Sheraton and weren’t disappointed. The staff, rooms and location was perfect. I love how the hotel provides nice warm jackets for the valet staff. The water in the room is brand name and free of charge. I love the separation in the room for parents on one side and kids on the other with their own tv. They even had a humidifier which was great. If I had to find something to complain about it would be that they won’t have a bellhop/concierge run Uber eats to your room so you always have to come down to get it and it was our first time at the hotel and we asked for an upgrade and was turned down quickly.
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