Hyatt Regency Calgary

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.

Nearby attractions

Hyatt Regency Calgary is located in Downtown Calgary, a neighborhood in Calgary, and is in the entertainment district and near a metro station. Theatre Calgary and Studio Bell are cultural highlights, and some of the area's notable landmarks include Calgary Tower and Calgary Chinese Cultural Centre. Check out an event or a game at Scotiabank Saddledome, and consider making time for Calgary Zoo, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Full breakfast available for a fee daily 6:30 am–10:00 am: cad 20-28 per person

Room service available

Spa

9 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Detox wraps

Facials

Hydrotherapy

Manicures and pedicures

Massage - deep-tissue

Massage - hot stone

Massage - prenatal

Massage - sports

Massage/treatment rooms

Reflexology

Spa open select days

Steam room

Guest services

24-hour front desk

Change of bedsheets (on request)

Change of towels (on request)

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Stair-free path to entrance

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

24-hour health club

Free bicycle rentals

Full-service spa

Indoor pool

Sauna

Steam room

Outdoor

Pool sun loungers

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airport

Calgary International Airport

9 km from this hotel

Reviews that mention...

All reviews (8)pool (6)clean (2)staff (2)location (1)accesibility (1)

Family Reviews

for Hyatt Regency Calgary

3.5 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

12%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Calgary

Latest reviews (8)

R

Richard

29 Dec 2023 - 1 Jan 2024

reviewed on expedia

3 out of 5 stars

The room was decent. It was clean well appointed. The pool area was a significant issue. There was at least 1 teen boys hockey team and their trainer ran them thru an hour of in water stretches and therapy - at incredible volume. Other families left the pool area - some in tears - and it was a terrible hour of time. Not only were the kids extremely loud, they took over the entire area, it was not even possible nor even really safe for other kids in the pool, they blasted music from their speaker - and all under the supervision of one of their own adult coaches/trainers. Security was summoned but was unwilling to intervene reasonably. It was a significant stain on our stay.

R

Robert

27 Dec 2023 - 29 Dec 2023

reviewed on hcom

5 out of 5 stars

The hotel was beautifully decorated for the holidays. We stayed with family who had rooms on different floors. We found them all very clean, comfortable, and had great views of the city. The staff was very helpful with any questions we had. The location was perfect for the things we planned to see and do while in Calgary.

S

Shaobai

26 Dec 2023 - 29 Dec 2023

reviewed on expedia

1 out of 5 stars

Stayed 3 nights at 1025 the room next to subway station, can hear the train in & out; since unpacking we didn’t ask for change; the 3rd day morning we got rejected at Thompson for breakfast and asked to go 18F; we have to bring the kids up and noticed 18F already closed; have to call hotel again and told we can go Thompson for breakfast, we dine in for 1 hour there and all the other guests get in without issue we had. This is really upset.

C

Ceyri

6 Oct 2023 - 8 Oct 2023

reviewed on expedia

4 out of 5 stars

The Room attendant Andrea....front desk staff. Didnt care for the extra elevator security (had to put my card on switch) every time you went on elevator...hard when there were multiple people. Hot tub was lovely but too many screaming kids in pool to relax.

A

AJ

13 Aug 2023 - 14 Aug 2023

reviewed on expedia

5 out of 5 stars

We enjoyed our stay. My daughter mentioned that she was excited about the pool way up in the hotel instead of ground level at check in and while my wife was getting a bag cart the host moved us up closer to the pool so it would be quicker and the girls could have a view. It was appreciated by all. Food is always good at the restaurant and it opens right on to Steven ave where you can always have a good night out even with the little ones.

J

Justin

Invalid Date - Invalid Date

reviewed on orbitz

1 out of 5 stars

I booked this place for the pool access. I made multiple attempts to use the pool, but it was filled with kids screaming and people drinking beer. I called the front desk to see if they could leave the pool open for extra hour as through out the day, it has been super packed, but front desk were being so rude. They said it is what it is. Didn’t even attempt to apologize. The rooms were really dusty. I am never staying here again. Terrible experience.

C

Chiquitita

23 Sept 2022 - 24 Sept 2022

reviewed on orbitz

3 out of 5 stars

The sheets are very loose and not duvet is roo small for thin for the size of the bed. The pool is wayy too shallow at 3dt 8in. We were a family of 4 and they only provided 3 towels. Front desk asked a person who is ahead of me in line if they needed help and when they said thehre already being helped walked away and ignored me and walked away. Not sure why. I was the only one left in line to check in.

S

Sin

8 Aug 2022 - 9 Aug 2022

reviewed on orbitz

5 out of 5 stars

Hyatt was great for a short extended layover. Great atmosphere in the center of a lively downtown with many food options, shopping, and entertainment nearby. We opted for the club access so we could enjoy a continental breakfast for our family of 4 and grab some snacks/water/drinks at our convenience. The pool/gym on the 18th floor was also great with the view. Would stay here again.