Ramada by Wyndham Airdrie Hotel and Suites

Hotel was completely overrun by hockey teams, drunk parents. Unsafe, unsupervised (ages from literally 5 to 15) kids everywhere well past midnight. Parents only to be found gathered in rooms partying with children and teens left completely to their own devices. Hotel staff absolutely overwhelmed and unable to manage the situation. Neighboring room had a little girl sobbing for 20 minutes with no parents to be found. Pool was full of kids with one or two "parents" completely ignoring them. Climbing the slide (7 or eight at a time). Talking to other guests the said their floor was even worse with teams (kids and parents) moving their chairs into the hallway and partying well into the night. Complaints to staff did nothing.

We were there for two nights. My son didn’t want to swim the first night after a busy day. The second night we decided to go and the pool wasn’t working all of a sudden. Expedia nor the hotel offered any suggestions. I couldn’t even get in touch with a real person with Expedia. That was the only reason I booked there. Was for my children to enjoy the pool. But that didn’t happen. Kinda ruined the trip. Safe to say I won’t use Expedia or Ramada again.

Stayed a night with grandchildren to have a swim. Loved the two bedroom room and having Smitty’s onsite that does room service. Everything was very clean and front staff helpful. Will stay again!

Most staff absolutely amazing. We loved our room, the games room and the set up of the pool room. The hideabed was comfortable but needed a vacuum underneath to get old food and small car toys out. We used the pool room just after it opened at 8am and I was hoping to use the hot tub. A staff member was just adding multiple cups of chlorine/powdered chemicals to the ice cold hot tub at about 830 am so it was only room temp by 10 am. The kids had fun in the pool but it looked a bit murky. After a few trips down the waterslide and swallowing water he started to feel sick then he had to vomit. The pool room is a perfect set up but the water quality needs to be checked I also think the hot tub should be ready to use during opening hours. I was reminded by the pool maintenance man that I could NOT have coffee in the pool room but no apology for a cold hot tub. The games room is great. Overall I would stay again especially if the pool water quality can be fixed. The location is great - close to Genesis rec centre and to main road.

Hotel was clean and family-friendly. Room was spacious. We enjoyed our stay.

The room was very big, and good for families. We loved it and the pool was great as well. We'll see you again!

This is one of the best hotels I’ve stayed at. Great games area for the kids (and myself) the pool and slide did not disappoint. Rooms were a great size. I’d definitely recommend this hotel.

Room was clean and very large. King-size bed was large but not comfortable. Pull out bed was atrocious. Shower products were empty or didn't work. Microwave was included but not plates or cutlery or really anything else to facilitate eating. Pool was large and hot tub and waterslide were great however it didn't seem to be cleaned regularly (bathrooms had toilet paper pieces all over floors for days, cleaning staff walked over clumps or hairand other debris on the pool deck on their way out from cleaning washrooms) towels were not replaced in pool so we had to request more each day while standing in our pool attire at front desk, one day while dripping wet as I didn't check first before following my toddler into the pool. Policies around towel replacement and room refresh weren't clear or posted in our room or advised during check in so we had some confusion as to how to get new towels and sheets. Cleaning staff were lovely. Front desk was courteous. We had very noisy neighbors Saturday night and front desk staff did attempt to help. We also requested a half hour extension on our checkout time to allow the little to swim a little longer and they happily obliged. Attached Smitty's was good and the provided 5$ coupons were nice.

Stayed for 1 night to entertain the kids with swimming and games. Pool was really good, warm, hot tub was nice to finish. Rooms were big, could hear the people walking around upstairs, but not a big deal. Tub and shower were really nice.

The family room was super. Three seperate areas and 2 bedrooms with 2 bathrooms. Pretty sweet setup for a small family so everyone has a good night's sleep.