Vibe Hotel Melbourne

I booked this hotel a year in advance so my family could attend night games at the tennis. I was thinking we could easily return to the hotel via public transport and catch up sleep during the day as both nights the tennis went to 2am. WRONG! As we had just had breakfast and returned to the room we were woken by jackhammering and drilling construction noises. I rang reception to find out there is construction going on between 5am to 7pm and it cannot be stopped. It was so loud. They told me there should have been a letter when I arrive, but I was never informed. The letter was then given to me, telling me to 'shut my curtains' to avoid the noise!!! I am leaving exhausted. One of the lifts was a wooden temporary construction. My kids were terrified of it. The breakfast was not family friendly. I had to explain each day that the family room was in fact two rooms connected. This seemed to take them a while to deal with each day. It is not a buffet style, but you can order 1 item from a set menu. They would not deliver to rooms. Good for a foodie, not great for fussy tired kids. Good location, clean, but that' about it. This hotel was clearly not the right accommodation for my needs.