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Novotel Melbourne on Collins

4 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

Novotel Melbourne on Collins is a great family-friendly hotel in a fantastic location. Families will appreciate the spacious family suites, the convenient access to public transport and nearby dining options, and the enjoyable pool. The hotel also receives high praise for its friendly and helpful staff and a delicious breakfast with options to please even the fussiest eaters. While parking can be challenging, the hotel's central location and excellent amenities more than compensate for this.

Guest highlights

The spacious family suites, perfect for families of five.
The wide variety at breakfast, catering to even the fussiest children.
The convenient location, with easy access to public transport and dining.
The pleasant and helpful staff.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.

Nearby attractions

Located in Melbourne Central Business District neighborhood, Novotel Melbourne on Collins is connected to a shopping center. Regent Theatre and Her Majesty's Theatre are cultural highlights, and some of the area's activities can be experienced at Sidney Myer Music Bowl and St Kilda Road. Traveling with kids? Consider Melbourne City Baths and SEA LIFE Melbourne.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Grocery/convenience store
In-room child care (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
Free in-room wifi has a 5-device limit
In-room wifi speed: 500+ mbps (good for 6+ people or 10+ devices)
Wifi in public areas is free with a 5-device limit

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:30 am–10:30 am on weekends: aud 38-38 for adults and aud 0-38 for children

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool
Shopping
Shopping mall

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Melbourne Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Melbourne on Collins
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

5%

2 star reviews

10%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Novotel Melbourne on Collins

Showing 1 - 10 of 20 reviews

Latest reviews (20)

J

Jubin

7 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

Perfect for a family! Clean plus daily tidy up! Public transport is awesome while parking is a big problem though! Will come back to Novotel On Collins again
A

Angelito

8 Jun 2024 - 10 Jun 2024
reviewed on wotif

5 out of 5 stars

Welcoming, friendly and attentive staff. Perfect location to get around the city. Clean room, facilities, pool and gym which the family really enjoyed. Will definitely stay again.
M

Maria

15 Apr 2024 - 20 Apr 2024
reviewed on expedia

5 out of 5 stars

Always a pleasant stay here at the Novotel on Collins we stay here every year with the kids. Its in a prime location to everything is easily accessible. The staff here are so friendly, highly recommend.
C

Claire

10 Mar 2024 - 11 Mar 2024
reviewed on wotif

5 out of 5 stars

We stayed with our 2 kids. Great nearby options food and fun
S

Samantha

14 Feb 2024 - 18 Feb 2024
reviewed on expedia

5 out of 5 stars

We stayed at Novotel Melbourne on Collins during the Taylor Swift weekend in Melbourne and the city was super busy. It is amazing the boost these three concerts must have had for the economy of the city. Despite the craziness of the city during this weekend it was great to have the Novotel to came back to. Located right in the middle of Collins Street the location is perfect for anyone visiting Melbourne. Dining and shopping options are within a 100 metres in every direction, and a tram stop is practically right outside the door. The staff are wonderfully friendly and super helpful. The hotel itself is spotless, and our room (junior suite) was the perfect size for our family of four. The breakfast was great with delicious hot and cold options, and the food available from the bar was also terrific (we tried the spaghetti bolognese, Collins Club, and the dumplings). The pool (with spa) and gym were an added bonus. All in all, a great hotel for a visit to Melbourne.
J

Jessica

15 Dec 2023 - 17 Dec 2023
reviewed on wotif

5 out of 5 stars

This hotel has a fantastic family suite which was spacious enough for our family of five. Great facilities, good dining options and the staff were friendly and professional at a very busy time of the year. Would definitely stay again!
B

Bernadette

15 Dec 2023 - 16 Dec 2023
reviewed on hcom

5 out of 5 stars

This hotel Is always a delight to stay at Professional staff Amenities eco friendly clean and comfortable Great for families as well as couples providing a small play area for children including a table tennis table Also pool Dining has plenty of options Great location walkable plus option for tram travel
M

Marilena

24 Nov 2023 - 29 Nov 2023
reviewed on wotif

5 out of 5 stars

So much variety for breakfast. Lots of options for my fussy children. The staff were pleasant and very helpful
S

Sarah

21 Sept 2023 - 22 Sept 2023
reviewed on wotif

5 out of 5 stars

The family room was great! Breakfast was wonderful and my kids loved the pool! We will be back!
C

Chelsea

15 Sept 2023 - 16 Sept 2023
reviewed on wotif

4 out of 5 stars

The location was fantastic for public transport and shopping & the pool was perfect for children. The room service was prompt & yummy. Only downsides were wifi which was terrible and valet took 45 mins to deliver my car upon checkout. Rooms could do with some deep cleaning, especially in the bathroom. Overall a good stay.
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