Pullman Melbourne on Swanston

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and concierge services are onsite.

Nearby attractions

In the entertainment district, Pullman Melbourne on Swanston is in Melbourne Central Business District, a neighborhood in Melbourne with good shopping. Bourke Street Mall and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as rock climbing in the area. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

24-hour room service

Cooked-to-order breakfast available for a fee 6:30 am–10:30 am on weekdays and 6:30 am–11:00 am on weekends: aud 15-50 per person

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Things to do

Fitness center

Conveniences

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

More

Renovated entire property - october 2019

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Melbourne Airport

19 km from this hotel

Reviews that mention...

All reviews (4)staff (2)parking (1)clean (2)

Family Reviews

for Pullman Melbourne on Swanston

3 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Pullman Melbourne on Swanston

Latest reviews (4)

M

Megan

22 Jul 2023 - 23 Jul 2023

reviewed on wotif

4 out of 5 stars

Loved our stay, breakfast at Eva’s was great!! Only downfall was the fire false alarm in the middle of the night .. thankfully we had a good giggle with the kids and everyone went back to sleep stress free

J

Jarret

13 Apr 2023 - 16 Apr 2023

reviewed on wotif

1 out of 5 stars

The hotel staff seem very disorganised and poorly managed as they weren’t able to check me in upon entry at 2pm (check in is at 2pm). I waited in the foyer for an hour and half to be checked in, with staff asking me to approach the front desk each half an hour to see if the room was ready. Noting I had to stand in extended queues 4 times with two little children just to be told my room wasn’t ready yet. Finally when the room was ready, I got told they would bring my bags up to the room. I had to chase them up half an hour afterwards just to get my bags. When calling the concierge during my stay I noticed the phone was unattended and took multiple attempts to get a response. The restaurant seemed under staffed and the staff on seemed flustered and rushed to get patrons served with little to no service quality at breakfast time.

L

Laura

11 Aug 2022 - 13 Aug 2022

reviewed on wotif

3 out of 5 stars

The staff were pleasant, the facilities were clean but the bathroom amenities were watered down, the room service food was terrible and there was no deadbolt or safety latch on the room door. Not suitable for kids.

A

11 Apr 2023 - 13 Apr 2023

reviewed on hcom

5 out of 5 stars

The hotel is clean, stylish and the rooms large and comfortable. Perfectly located off Bourke street mall and chinatown and hardwicke lane eats. Only issue was parking one block down the street, inconvenient with luggage and children. The car park lifts were broken and 5 flights trek was not fun. Surely a carpark on swanston st would be more cutomer friendly. Not an issue if you don't use your car for the duration of your stay.