Crowne Plaza Surfers Paradise, an IHG Hotel

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Crowne Plaza Surfers Paradise, an IHG Hotel is located in Surfers Paradise, a neighborhood in Gold Coast, and is near a metro station and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Wet'n'Wild Gold Coast. Looking to enjoy an event or a game while in town? See what's happening at Metricon Stadium or Carrara Sports Complex. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Babysitting (surcharge)

Fence around the pool

Free cribs/infant beds

Laundry facilities

Outdoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 6:30 am–10:30 am: aud 39.00 for adults and aud 19.50 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Bicycle rentals

Outdoor pool

Outdoor tennis court

Spa tub

Outdoor

Garden

Picnic area

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Front-desk safe

Lockers available

Water dispenser

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Brisbane Airport

76 km from this hotel

Reviews that mention...

All reviews (25)pool (10)staff (14)clean (4)parking (2)games & consoles (1)kids club (1)family room (1)evening entertainment (1)

Family Reviews

for Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 out of 5 stars

25 reviews

Review data

5 star reviews

64%

4 star reviews

20%

3 star reviews

8%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Surfers Paradise, an IHG Hotel

Showing 1 - 10 of 25 reviews

Latest reviews (25)

M

Melanie

5 May 2024 - 6 May 2024

reviewed on wotif

5 out of 5 stars

The kids loved the pool & spa & there were plenty of space & seating around it. The property is conveniently located in walking distance to the beach, Broadbeach & Surfers with the light rail station right out the front door too.

N

Neda

21 Feb 2024 - 27 Feb 2024

reviewed on expedia

5 out of 5 stars

We stayed for 6 nights with my family. It has great friendly staff. Convenient room, great breakfast. Great locatio. We enjoyed a lot.

G

Gaurav

17 Feb 2024 - 18 Feb 2024

reviewed on wotif

5 out of 5 stars

I recently stayed at this hotel, and it was an excellent experience. The parking was easy and affordable. Our room on a high floor with a sea view was breathtaking, with stunning views that we thoroughly enjoyed throughout our stay. The room was clean and well-maintained, and the staff was friendly and helpful. We also appreciated the child-friendly environment, which made our stay even more enjoyable. Overall, we had no issues during our stay and highly recommend this hotel to anyone looking for a comfortable, enjoyable, and affordable stay.

R

Richard

Invalid Date - Invalid Date

reviewed on wotif

1 out of 5 stars

We stayed at the Crowne Plaza over New Years in room 1301. This cost us $2,400. When we arrived we were horrified to discover that the OCEAN VIEW ROOM we had booked on Expedia was in fact a MOTORWAY VIEW ROOM. All we listened to was motorbikes dragging along the strip all night. When we tried to move, management blew us off. Next, we discovered that our room had no electricity. Then no TV. Most calls to reception were ignored. The family in 1302 made so much noise they could have powered the entire building with their energy. I’ve been screwed before, but never this hard. As another unhappy guest said, “Welcome to the Inn of the Damned!”

T

Tsung-chu

18 Dec 2023 - 19 Dec 2023

reviewed on wotif

5 out of 5 stars

Nice place for family

C

Cassy

2 Dec 2023 - 3 Dec 2023

reviewed on wotif

3 out of 5 stars

- beds and pillows were far too soft - Aircon highest temperature is 22 degrees, too cold, could only chose between cold or completely off. - water flow from bathtub tap is too slow - would be better if the shower head was a handheld style, not a fixed style (not convenient for children) - Relish restaurant: found a whole pile of “washed plates” were very dirty, told the male staff but was not attended straight away, I put them aside to another table but somehow they got placed back to the pile again.

J

Joanna

21 Nov 2023 - 28 Nov 2023

reviewed on wotif

5 out of 5 stars

Stayed with young family and we really enjoyed it. Great pool and spa, the buffet breakfast had a big variety and there is a tram stop right out the front for easy travelling around Gold Coast.

N

Nathan

19 Oct 2023 - 23 Oct 2023

reviewed on wotif

4 out of 5 stars

Great family friendly place to stay

J

Johnny

Invalid Date - Invalid Date

reviewed on wotif

3 out of 5 stars

The hotel is a bit old school. The tap is still spilt between cold and hot tap. The Ev charger is a good feature but both were broken and staff was not willing to find staff to help. The room is really bad with sound proof. My kid at 8pm was speaking a little bit louder for once and then security comes up to say we are too noisy. Wth? Definitely not coming back.

C

Catherine

18 Sept 2023 - 21 Sept 2023

reviewed on wotif

5 out of 5 stars

The staff are efficient and lovely. The pool and spa are great for families and the tram is tight outside.