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Daniel
9 Aug 2024 - 11 Aug 2024
reviewed on hcom
5 out of 5 stars
Wonderful stay. The staff were superb from check-in to check out. We booked a 2br apartment in the Jewel Residences, ideal for a family of 4. The apartment was located on the 35th floor with incredible views of the beach when in the kitchen, lounge, dining area. The master bedroom, with its own balcony, faced west towards the hinterland, so it was nice for afternoon sun. The hotel is a ~15-20min walk from Surfers Paradise, but easy enough to get an Uber or jump on the tram, which is ~200m walk from the hotel.
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Ashley
12 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
Lovely lovely hotel. Amazing service and felt very genuinely clean. Only complaint would be the outdoor pool. It’s a bit small for so many people and children. Would love to see an adults only pool added. Regardless 10/10 stay.
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Rachael
9 Apr 2024 - 10 Apr 2024
reviewed on wotif
5 out of 5 stars
Beautiful environment, warm and curious staff. Delicious breakfast with lots of fresh healthy choices. Spa (Gym, sauna & pool) facilities were 5 star, complete with a priceless view. Perfect stay for couples or a lux family holiday.
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Natasha
17 Mar 2024 - 18 Mar 2024
reviewed on wotif
5 out of 5 stars
I loved that when I checked in my daughter received a balloon. I love the kids club area all the facilities from magnesium pool to classes you can take during your stay. The rooms are just gorgeous. The only thing they could improve on is room service food didn’t think the bread was very fresh for breakfast and when ordering over the phone they could have listened better as my order was missing a few things when I received it.
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Michelle
27 Feb 2024 - 3 Mar 2024
reviewed on wotif
5 out of 5 stars
Loved The Langham,
Loved the pools and swim up bar and the great staff and excellent service.
Not so good kids in pool screaming and trying to get to bar
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Vukica
21 Dec 2023 - 23 Dec 2023
reviewed on hcom
5 out of 5 stars
We had the most wonderful family stay! One to remember. Thank you to all lovely staff for a fabulous service and special thanks to our concierge Adam for making us feel welcome and looked after for!
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Mireille
2 Dec 2023 - 4 Dec 2023
reviewed on wotif
5 out of 5 stars
We loved the rooms, and the hotel itself. The buffet breakfast was incredible, the bath tub and view was stunning! The only issue we had was the pool area. A but if a let down. Too small, the sand makes it feel dirty, and it should’ve ran across the front of the hotel to get that great beach view. I think the pool area needs to be re-designed to accomodate more guests. A brighter more beautiful tiled over sized pool and spa. Also, a seperate pool for kids only.
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Froncis
16 Oct 2023 - 20 Oct 2023
reviewed on wotif
5 out of 5 stars
I loved my stay here. The ocean view was absolutely amazing, I could stare at it all day. The staff is super friendly, I was very impressed. I loved the bathroom, cute kitchen (all essential utensils and tools were there) the balcony was so beautiful and the beach was a walk away. 10/10 would recommend to all my friends and family and definitely coming back in the future <3
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Phi
14 Sept 2023 - 17 Sept 2023
reviewed on wotif
5 out of 5 stars
We stayed at Langham for three nights with our kids. Venue is amazing and lots of kids friendly facilities which includes an indoor pool and an outdoor pool.
Spa treatments were amazing too. We enjoyed the daily buffet breakfast and afternoon tea.
Most importantly is the bed was fantastic, extremely comfortable and the bed sheets were so soft.
We would definitely stay there again and highly recommend it to family and friends.
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Gregory
2 Jul 2023 - 6 Jul 2023
reviewed on wotif
5 out of 5 stars
Overall the facilities and staff were superb. The buffet breakfast was exceptional. The only weak spot was the spa. Despite being luxury premium-priced the check-in desk was not staffed, leading to long delays for both my wife and I. Also the spa changing room is the general pool changing room and was full of yelling kids constantly running through. Not a premium experience at all.