Mermaid Waters Hotel by Nightcap Plus

About the hotel

Timezone: Australia/Brisbane When you stay at Quality Hotel Mermaid Waters in Mermaid Waters, you'll be by the sea, a 3-minute drive from Pacific Fair Shopping Centre and 6 minutes from Gold Coast Convention and Exhibition Centre. This 4-star hotel is 2 mi (3.1 km) from The Star Gold Coast and 2.8 mi (4.6 km) from Surfers Paradise Beach. Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Grab a bite to eat at Brasserie, a family restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Nearby attractions

Near theme parks, Mermaid Waters Hotel by Nightcap Plus is in Mermaid Waters, a neighborhood in Gold Coast with good shopping. The Oasis and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Springbrook National Park. Check out an event or a game at Cbus Super Stadium, and consider making time for Currumbin Wildlife Sanctuary, a top attraction not to be missed. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

Popular amenities

Family friendly

Arcade/game room

Laundry facilities

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Free buffet breakfast available daily 6:30 am–9:30 am

Room service available

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Roll-in shower (select rooms)

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Things to do

Arcade/game room

Outdoor pool

Outdoor

Bbq grill(s)

Garden

Picnic area

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Banquet hall

Elevator

Front-desk safe

More

Designated smoking areas

Tv in lobby

Show less...

Nearest Airport

Brisbane Airport

79 km from this hotel

Reviews that mention...

All reviews (15)location (2)clean (7)evening entertainment (2)staff (3)pool (3)family room (1)dining (2)playground (1)

Family Reviews

for Mermaid Waters Hotel by Nightcap Plus

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

73%

4 star reviews

20%

3 star reviews

7%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mermaid Waters Hotel by Nightcap Plus

Showing 1 - 10 of 15 reviews

Latest reviews (15)

C

Chantal

22 Apr 2024 - 29 Apr 2024

reviewed on hcom

5 out of 5 stars

Easy family reunion trip

J

Jarrod

10 Jan 2024 - 16 Jan 2024

reviewed on wotif

3 out of 5 stars

My room 102 very noisy one night they had a party and it was at the back of room and kids yelling out side my door.

C

Chantal

17 Oct 2023 - 24 Oct 2023

reviewed on hcom

5 out of 5 stars

Beautiful time with family

H

Harold

31 Aug 2023 - 2 Sept 2023

reviewed on hcom

4 out of 5 stars

It was just a weekend away. Great location great pub. Very noisy stay with kids screaming around till late at night and couple in room above fighting at 2 am. Enjoyed our stay anyway. Will come back

D

David

29 Jul 2023 - 30 Jul 2023

reviewed on wotif

5 out of 5 stars

We appreciated that the multiple rooms for our family group were all located close to each other, made a huge difference to our stay.

G

Girish Chandra

7 Jul 2023 - 13 Jul 2023

reviewed on wotif

5 out of 5 stars

Bonny and Rosie at the breakfast bar were amazing and always had smile on their face. Entire crew were helpful and the place nice and clean. Traveled with 3 kids and 4 Adults.

M

Michael James

4 Jul 2023 - 8 Jul 2023

reviewed on wotif

4 out of 5 stars

Very friendly & helpful staff. We enjoyed the complimentary breakfast buffet. Cleaners could have done a better job. Dirty towels were left on our bathroom floor, & face washers weren’t replaced. Our bed was made, but not the kids’. A more consistent tidy & clean would have been appreciated.

V

Vaemoa

8 May 2023 - 13 May 2023

reviewed on wotif

5 out of 5 stars

Great facilities and kid friendly hotel!!!

H

Huimin

Invalid Date - 30 Dec 2022

reviewed on wotif

5 out of 5 stars

Good place to stay with family.

J

JASON

Invalid Date - 2 Jan 2023

reviewed on wotif

5 out of 5 stars

We had the family spa room on the top floor. It was clean and the staff are very welcoming. The buffet breakfast was included and was great due to us having full on days planned. We can't fault it and will be back.