The Star Grand at The Star Gold Coast

About the hotel

8 restaurants, an outdoor pool, and 6 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located near the beach, The Star Grand at The Star Gold Coast is in Broadbeach neighborhood and is connected to the convention center. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Slingshot and Currumbin Wildlife Sanctuary. Looking to enjoy an event or a game while in town? See what's happening at Metricon Stadium or Cbus Super Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

Popular amenities

Family friendly

Laundry facilities

Outdoor pool

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

6 bars/lounges and 1 poolside bar

8 restaurants and 1 coffee shop/cafe

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Things to do

2 spa tubs

Fitness center

Outdoor pool

Shopping

Outdoor

Garden

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airport

Brisbane Airport

78 km from this hotel

Reviews that mention...

All reviews (12)clean (5)pool (3)staff (5)evening entertainment (3)dining (3)location (1)

Family Reviews

for The Star Grand at The Star Gold Coast

4 out of 5 stars

12 reviews

Review data

5 star reviews

33%

4 star reviews

17%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Star Grand at The Star Gold Coast

Showing 1 - 10 of 12 reviews

Latest reviews (12)

E

Elise

14 Jul 2024 - 15 Jul 2024

reviewed on hcom

5 out of 5 stars

Room & bathroom were clean & beds made up daily. Decor is tasteful with very comfort beds. Great pool area for families. Enjoyed our stay.

M

Moshood

27 Jun 2024 - 30 Jun 2024

reviewed on hcom

5 out of 5 stars

Our stay I was enjoyable for the whole family. The hotel facilities are great and the nearness to shopping facilities and choices of restaurants and a not too long walk to the beach makes it an ideal place to stay.

S

Sharon

19 May 2024 - 20 May 2024

reviewed on wotif

3 out of 5 stars

Nice hotel, not suited for families with children due to limited dining options

J

Jason

10 Apr 2024 - 12 Apr 2024

reviewed on wotif

4 out of 5 stars

The wife and I really enjoyed ourselves. It was our first trip together without the kids in a really long time. I made a nice little investment in the casino that I enjoyed but the wife didn’t.

J

Jon

27 Dec 2023 - 29 Dec 2023

reviewed on expedia

5 out of 5 stars

We loved our stay at the star grand. We all enjoyed the pool. Didnt get to experience the pool on the upper level as kids enjoyed the larger pool with music etc. The whole hotel had a beautiful scent through it and was very clean. Breakfast at the harvest was extremely average but its a buffet so its what you'd expect. Kids absolutely loved the chocolate fountain and ice cream for breakfast. So much going on as its almost new years, we loved the hype. Staff were attentive and lovely (with broad shoulders, having to deal with high maintenance people and their silly unwarranted "complaints" staff deserve a medal for having to deal with people like this they handled it so professionally) thanks for making our stay so enjoyable. We would love to come back and stay again next time we are back in the gold coast.

C

Cecilia

Invalid Date - Invalid Date

reviewed on wotif

3 out of 5 stars

I'll start with the positives first: very comfy bed, great location and lots of eating options. We stayed for 3 nights - our room wasn't cleaned the first 2 days despite putting the green light on and calling room service twice. Asked for face towels but didn't get any. Ordered room service but had to pay $6 delivery fee. Are you kidding me? Room was nice but a bit dated (no smart TV options, you can only use Airplay so no Netflix for you) and the bathroom's okay but could've been cleaner. We went to the MG cafe for breakfast on our 3rd day, ordered and paid, waited for 45 mins only to be told that the kitchen had closed. No one told us until we asked the manager. To his credit, he gave us free poke bowls. All in all, an average stay especially for the price.

J

Jamie

24 Nov 2023 - 28 Nov 2023

reviewed on wotif

3 out of 5 stars

Property is tired, great pillows. Have to request to have the room cleaned. Not family friendly as children can’t walk through to the food court. I mentioned this and was told. “It is a casino”. Maybe not for much longer!

L

Lishan

2 Jun 2023 - 4 Jun 2023

reviewed on wotif

5 out of 5 stars

It was a great place to stay for a mini getaway. Plenty of dining options for couples and families. The facilities were quite nice as well. 10/10

J

Jayden Gary

2 Sept 2022 - 3 Sept 2022

reviewed on wotif

3 out of 5 stars

Accommodation excellent, reception staff excellent. Missing from my experience many years ago is a decent cafe. I am a Keno player and although I like other games I tend to enjoy sitting back and relaxing playing Keno. The fact that this is no longer possible at the Star is a deal breaker for me. I was so excited to introduce my children to the Star as I had a history of visiting and enjoying the shows, I joined us all up as I have recently moved up north and could see myself making regular visits. I will not return due to the fact that there wasn't anywhere for Hotel Guests to spend down time, no lounge area the bar in the Atrium is closed and I couldn't play Keno seriously as I like to play Advanced bets but this takes time and planning. Although we enjoyed our weekend I will have to find a more comfortable venue.

K

Karen

3 Jul 2022 - 4 Jul 2022

reviewed on wotif

3 out of 5 stars

Very limited options for breakfast dining. Very noisy, hardly sleot. Screaming baby in a neighbouring room.