Turtle Beach Resort

About the hotel

This smoke-free hotel features 4 outdoor pools, free water park access, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Turtle Beach Resort is located in Mermaid Beach, a neighborhood in Gold Coast, and is in the entertainment district and near the beach. Pacific Fair Shopping Centre and The Oasis are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kurrawa Beach. Traveling with kids? Consider Putt Putt Golf Mermaid Beach and Pizzey Park Sporting Complex. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

4 outdoor pools

Arcade/game room

Babysitting (surcharge)

Children's club (surcharge)

Children's pool

Cribs/infant beds (surcharge)

Free water park access

Grocery/convenience store

In-room child care (surcharge)

Kitchen

Laundry facilities

Microwave

Mini golf

Playground

Refrigerator

Separate dining area

Snack bar/deli

Supervised childcare (surcharge)

Washer/dryer

Waterslide

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Breakfast available for a fee: aud 8-15 per person

Guest services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Upper floors accessible by stairs only

Things to do

4 outdoor pools

4 spa tubs

Arcade/game room

Children's pool

Fitness center

Free water park access

Mini golf

Outdoor tennis court

Playground

Sauna

Steam room

Outdoor

Bbq grill(s)

Garden

Picnic area

Terrace

Conveniences

Atm/banking services

Front-desk safe

Grocery/convenience store

More

Smoke-free property

Show less...

Nearest Airport

Brisbane Airport

80 km from this hotel

Reviews that mention...

All reviews (66)clean (19)pool (20)location (7)parking (3)waterpark (2)staff (16)dining (5)kids club (6)kids activities (1)evening entertainment (1)

Family Reviews

for Turtle Beach Resort

4 out of 5 stars

66 reviews

Review data

5 star reviews

36%

4 star reviews

45%

3 star reviews

17%

2 star reviews

2%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Turtle Beach Resort

Showing 1 - 10 of 66 reviews

Latest reviews (66)

M

Michael

1 Sept 2024 - 5 Sept 2024

reviewed on hcom

3 out of 5 stars

Great facilities for kids but very dirty rooms and you had to pay for soap and toilet paper when you run out.

R

Raymond

3 Aug 2024 - 9 Aug 2024

reviewed on hcom

4 out of 5 stars

Very roomy. We there there for a Lawn Bowls tournament. Club 200 metres away. Appeared to be an excellent stay for families.

N

Nicole

7 Aug 2024 - 13 Aug 2024

reviewed on hcom

5 out of 5 stars

I would definitely recommend this accommodation to family groups. Not great for couples as there are kids everywhere. So can be loud at times. Great for kids and lots for them to do.

P

Patrice

9 Aug 2024 - 11 Aug 2024

reviewed on hcom

5 out of 5 stars

Had an awesome stay, check in was a breeze and the women at the counter was very smiley, warm & welcoming. Disliked the stairwell on arrival especially when you have kids and all the extra belongings you have to bring for them dragging those up the staircase was a nightmare. Our superior two bedroom apartment was very spacious tidy, clean and had everything we needed. Loved the different swimming areas kids had a blast at splash zone and all the free activities and movies how amazing it is for children. We’d definitely be back in the future. Thank you again for having us :)

C

Chris

29 Jun 2024 - 5 Jul 2024

reviewed on expedia

4 out of 5 stars

As a family we enjoyed the pool, slide and spa. We enjoyed the ability to cater for ourselves and have some space to relax.

D

Donna

1 Jul 2024 - 4 Jul 2024

reviewed on expedia

5 out of 5 stars

Fabulous for the kids. Room was in need of a soft refurb. Though was good considering the age of the property. We will return.

K

Kim

21 Jun 2024 - 26 Jun 2024

reviewed on wotif

4 out of 5 stars

The staff were very friendly and helpful. My kids had a great time in Club Turtle, mini golf, tennis, and on the waterpark. It was great Splash Zone was right outside our door! It was slightly annoying however that we werent supplied with extra toilet paper, dishwashing powder or liquid. We only had 2 coffee pods also. Our stay was for 5 nights with 2 adults and 3 kids and the basic necessities to keep the unit clean were expected to be purchased. Overall it was a relaxing stay but would have been easier to keep the unit clean if we were supplied with enough products to do so.

J

Jana

24 May 2024 - 1 Jun 2024

reviewed on expedia

5 out of 5 stars

Perfect for families and children

S

Stuart

1 Apr 2024 - 6 Apr 2024

reviewed on wotif

5 out of 5 stars

The beds in our room could do with being replaced. They are quite uncomfortable. Apart from this, this is an amazing place to stay with children.

M

Maria

1 Apr 2024 - 6 Apr 2024

reviewed on wotif

5 out of 5 stars

Amazing for families our boys loved the water slides and pools. Cafe was really nice so were the staff. Room was clean but needed some work unsafe power points, carpets were stained and some curtains. Definitely would recommend and stay here again.