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Hotel Grand Chancellor Brisbane

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hotel Grand Chancellor Brisbane offers spacious family rooms, perfect for families and couples travelling together. Guests consistently praise the delicious breakfast and the helpful, accommodating staff. The hotel's convenient location makes it easy to explore the city, and it offers great value for money compared to other options. While some guests have reported issues with elevators and noise levels, many families have had positive experiences.

Guest highlights

Spacious family rooms that comfortably accommodate multiple guests.
Delicious breakfast.
Helpful and accommodating staff
Great value for money

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.

Nearby attractions

Hotel Grand Chancellor Brisbane is located in Spring Hill, a neighborhood in Brisbane, and is near a train station and near the beach. Queen Street Mall and Chinatown Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Roma Street Parkland. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
Wifi in public areas is free with a 4-device limit

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: aud 30 for adults and aud 12 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Outdoor

Outdoor entertainment area
Outdoor furniture

Conveniences

Ballroom
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Brisbane Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Grand Chancellor Brisbane
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

11%

3 star reviews

0%

2 star reviews

22%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Hotel Grand Chancellor Brisbane

Latest reviews (9)

C

Craig

8 Jun 2024 - 9 Jun 2024
reviewed on expedia

5 out of 5 stars

Had a family room, it was spacious and had everything we needed for 2 couples.
R

Robert

1 Nov 2023 - 2 Nov 2023
reviewed on wotif

5 out of 5 stars

Had a fantastic stay with my kids for the Paul McCartney concert. Service was excellent, food was delicious and a very comfortable room. Highly recommend to anyone staying in Brisbane!
D

Dane

10 Jul 2023 - 11 Jul 2023
reviewed on wotif

2 out of 5 stars

A lady got stuck in the elevator for one hour and after they managed to get her out they opened it up again and then my partner and my infant son got stuck in there direclty after for 30 min. The staff did not appear to hurry to fix this issue and to make it worse my son was coming back from the hospital after a major surgery. The crying caused him to tear his gums near the surgery site. Terrible. Elevators are terrible in this building.
P

Praveen

2 Jul 2023 - 4 Jul 2023
reviewed on wotif

4 out of 5 stars

Good place to stay for families.
A

Anna

Invalid Date - 15 Jan 2023
reviewed on wotif

5 out of 5 stars

Lovely night away with kids, yummy breakfast, clean room. Thanks
L

Laura

Invalid Date - 29 Dec 2022
reviewed on wotif

5 out of 5 stars

Great breakfast and lovely staff. Perfect for families.
P

Parwinder

5 Aug 2022 - 8 Aug 2022
reviewed on hcom

1 out of 5 stars

This is a SORRY hotel as you ask anything the response is SORRY 😞 this property needs to close down and waste people money n time showcasing fake photos as hotel is no where even close to what it shows on the internet. Terrible stay n such a waste for our family vacation time!
M

Markus

15 Jul 2022 - 17 Jul 2022
reviewed on wotif

2 out of 5 stars

Outdated hotel. All rooms in close vicinity to the also dated lifts are extremely noisy. The 11th floor with access to the stairs to the pool is like a playground throughout the day with constant traffic of kids running up and down the corridor. Front reception staff seemed annoyed at my request to move rooms and seemed overwhelmed at times
S

Sharon Elizabeth

21 Apr 2022 - 24 Apr 2022
reviewed on wotif

5 out of 5 stars

We absolutely enjoyed our 3 night stay at this hotel as a family of 4. A very short stroll into town with a great bar and restaurant. Staff were extremely helpful and accommodating. Overall fantastic value for money compared to the other higher priced options. Would stay again. Thank you.
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