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O'Gallery Premier Hotel & Spa

4 star hotel
Kids stay free
9.6/10 Exceptional
(1004 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

O'Gallery Premier Hotel & Spa in Hanoi is a fantastic option for families. Guests consistently praise the exceptionally friendly and helpful staff who go above and beyond to ensure a comfortable stay, often remembering guests' names and offering personalised recommendations. The hotel boasts spacious, well-decorated rooms and a delicious breakfast with a wide selection, including options for those with dietary restrictions. Its central location in the Old Quarter provides easy access to Hanoi's attractions, restaurants, and vibrant street markets. Many guests highlight the hotel's intimate and welcoming atmosphere, making it feel more like a home away from home.

Guest highlights

The incredibly friendly and helpful staff who provide personalised service and recommendations, often remembering guests' names.
The spacious and beautifully decorated rooms.
The delicious and varied breakfast, catering to dietary needs.
The convenient and central location in the Old Quarter, providing easy access to attractions and restaurants.

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.

Nearby attractions

O'Gallery Premier Hotel & Spa is located in Old Quarter, a neighborhood in Hanoi, and is near a train station. Ly Trieu Quoc Su Pagoda and St. Joseph's Cathedral are notable landmarks, and travelers looking to shop may want to visit Hang Da Market and Hang Gai Street. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 am–10:00 am: vnd 100000 for adults and vnd 100000 for children
Coffee/tea in common area(s)
Room service available

Spa

7 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Things to do

Spa services

Conveniences

Atm/banking services
Elevator
Front-desk safe
Reception hall

More

Double-glazed windows
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Noi Bai International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for O'Gallery Premier Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

15 reviews

Review data

5 star reviews

93%

4 star reviews

7%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about O'Gallery Premier Hotel & Spa

Showing 1 - 10 of 15 reviews

Latest reviews (15)

R

Rachel

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Our family had an unforgettable stay at O’Gallery Premier Hotel & Spa. The hotel’s classic and traditional look immediately caught our eyes, but what truly brought us into a state of relaxation was the delightful jasmine scent that greeted us as we walked into the lobby. We stayed 1 night in the premium connecting room, which was spacious, clean, and perfect for our family. The staffs were exceptionally welcoming and friendly, always ready with a smile. They provided excellent recommendations and tips about the local attractions and nearby restaurants, which made our stay even more enjoyable. The highlight of our morning was the breakfast buffet. The food was delicious, with a wide variety to choose from, and it set the perfect tone for the day. We only wish we could have stayed longer to enjoy more of the wonderful hospitality and charm of this hotel. We highly recommend O’Gallery Premier Hotel & Spa for anyone looking to experience comfort, relaxation, and a touch of traditional elegance in Ha Noi.
J

James

22 Apr 2024 - 24 Apr 2024
reviewed on wotif

5 out of 5 stars

A great stay in Hanoi for my family of 5. The staff were very attentive and helpful, the rooms were clean and comfortable and breakfast was fantastic. A great spot to access the Old Quarter.
B

Barbara

7 Apr 2024 - 9 Apr 2024
reviewed on hcom

5 out of 5 stars

This was one of the outstanding hotels in our two week trip through Vietnam. Located in the heart of Old Quarter Hanoi, it is close (walking distance) to a number of good restaurants (casual and family-oriented). A currency exchange is nearby and you can start your stroll through the Old Quarter from the hotel front door. Ask the front desk for any info you need. We had the best customer service here and would definitely return to O'Gallery Premier Hotel & Spa. Cleanliness was superb!
N

Nancy

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Staff were super accommodating and kind. They were attentive to all guests and ensured we were taken care of. The location is central making walking to places easy and getting a grab quick. The staff were able to provide amazing recommendations and breakfast was also included. Room was spacious and exactly as pictured. The mini balcony to the front was a plus. Thank you so much for making my family’s stay memorable. I look to come back to Hanoi and stay at this hotel again!
P

Peter

16 Feb 2024 - 20 Feb 2024
reviewed on expedia

5 out of 5 stars

This has been our best stay in South East Asia without question. The staff here are like family and greet you by name all the time! They definitely go the extra mile. Thomas looked after our airport transportation and offered us luggage storage and a shower before the night train after we returned from our Ha Long Bay cruise 2 days after checking out! Anna looked after us at breakfast every morning and made things very enjoyable. The hotel itself was very comfortable with a great bed and a very quiet room, totally blocking out the sounds of busy Hanoi. Super happy that we found The O'Gallery!
R

Richard Stephen

27 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

The rooms are spacious, beautifully decorated, and the staff is very attentive and personable while also very professional. The hotel is small enough to have an intimate family feel to it. I highly recommend it.
J

Johan

17 Oct 2023 - 21 Oct 2023
reviewed on hcom

5 out of 5 stars

Great stay in an excellent hotel in the Old Quarter of Hanoi. Nice, spacious and comfy rooms. Very good breakfast also careful about gluten allergy food. The staff was really really attentive to us as guests, quickly the staff remembered the namea of all four family members and gave us very good recommendations on where to eat and what to do. Very very helpful and service minded staff. Definitely a hotel we can recommend in the heart of Hanoi
T

Tomasz

11 Sept 2023 - 20 Sept 2023
reviewed on hcom

5 out of 5 stars

We had the absolute pleasure of staying at O'Gallery Premier Hotel & Spa in Hanoi with family for nine wonderful nights. The staff at O'Gallery were incredibly friendly and welcoming. Their warm smiles and attentive service made us feel right at home from the moment we arrived. They went above and beyond to ensure our stay was comfortable and enjoyable. The hotel's location in the Old Quarter is truly unbeatable. We were within walking distance of some of Hanoi's most iconic landmarks, charming shops, and vibrant street markets. One of the highlights of our stay was undoubtedly the breakfast selection at O'Gallery. The variety and quality of the breakfast offerings were impressive, catering to both local and international tastes. The convenience of having a spa right within the hotel was another delightful surprise. We wholeheartedly recommend O'Gallery to anyone visiting Hanoi.
S

Seth

15 Mar 2023 - 18 Mar 2023
reviewed on wotif

5 out of 5 stars

We loved our stay at the hotel! Hanoi is a bustling city, but this hotel was a wonderful oasis. The staff was great from the beginning. They greeted us by name throughout our stay and were always willing to assist with any request. Jonathan was especially welcoming and helpful throughout our stay! The hotel manager at checkout named Thomas Nguyen personally drove to us to give us our child's stroller that we had forgotten at checkout. Breakfast was delicious and a great way to start each day. It was an easy walk to see all that you would want in the old quarter. We cannot recommend this hotel enough!
P

Prisca

12 Mar 2023 - 17 Mar 2023
reviewed on wotif

5 out of 5 stars

The staff are very friendly and helpful. They can converse in fluent English which is very convenient especially when we needed directions to places of interest. The delicious buffet breakfast included an a-la carte menu which added to the variety available every morning. The staff always remembered our previous orders and asked if we would like to have the same. They treated us like a part of their family.
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