O'Gallery Premier Hotel & Spa

A great stay in Hanoi for my family of 5. The staff were very attentive and helpful, the rooms were clean and comfortable and breakfast was fantastic. A great spot to access the Old Quarter.

This was one of the outstanding hotels in our two week trip through Vietnam. Located in the heart of Old Quarter Hanoi, it is close (walking distance) to a number of good restaurants (casual and family-oriented). A currency exchange is nearby and you can start your stroll through the Old Quarter from the hotel front door. Ask the front desk for any info you need. We had the best customer service here and would definitely return to O'Gallery Premier Hotel & Spa. Cleanliness was superb!

Staff were super accommodating and kind. They were attentive to all guests and ensured we were taken care of. The location is central making walking to places easy and getting a grab quick. The staff were able to provide amazing recommendations and breakfast was also included. Room was spacious and exactly as pictured. The mini balcony to the front was a plus. Thank you so much for making my family’s stay memorable. I look to come back to Hanoi and stay at this hotel again!

This has been our best stay in South East Asia without question. The staff here are like family and greet you by name all the time! They definitely go the extra mile. Thomas looked after our airport transportation and offered us luggage storage and a shower before the night train after we returned from our Ha Long Bay cruise 2 days after checking out! Anna looked after us at breakfast every morning and made things very enjoyable. The hotel itself was very comfortable with a great bed and a very quiet room, totally blocking out the sounds of busy Hanoi. Super happy that we found The O'Gallery!

The rooms are spacious, beautifully decorated, and the staff is very attentive and personable while also very professional. The hotel is small enough to have an intimate family feel to it. I highly recommend it.

Great stay in an excellent hotel in the Old Quarter of Hanoi. Nice, spacious and comfy rooms. Very good breakfast also careful about gluten allergy food. The staff was really really attentive to us as guests, quickly the staff remembered the namea of all four family members and gave us very good recommendations on where to eat and what to do. Very very helpful and service minded staff. Definitely a hotel we can recommend in the heart of Hanoi

We had the absolute pleasure of staying at O'Gallery Premier Hotel & Spa in Hanoi with family for nine wonderful nights. The staff at O'Gallery were incredibly friendly and welcoming. Their warm smiles and attentive service made us feel right at home from the moment we arrived. They went above and beyond to ensure our stay was comfortable and enjoyable. The hotel's location in the Old Quarter is truly unbeatable. We were within walking distance of some of Hanoi's most iconic landmarks, charming shops, and vibrant street markets. One of the highlights of our stay was undoubtedly the breakfast selection at O'Gallery. The variety and quality of the breakfast offerings were impressive, catering to both local and international tastes. The convenience of having a spa right within the hotel was another delightful surprise. We wholeheartedly recommend O'Gallery to anyone visiting Hanoi.

We loved our stay at the hotel! Hanoi is a bustling city, but this hotel was a wonderful oasis. The staff was great from the beginning. They greeted us by name throughout our stay and were always willing to assist with any request. Jonathan was especially welcoming and helpful throughout our stay! The hotel manager at checkout named Thomas Nguyen personally drove to us to give us our child's stroller that we had forgotten at checkout. Breakfast was delicious and a great way to start each day. It was an easy walk to see all that you would want in the old quarter. We cannot recommend this hotel enough!

The staff are very friendly and helpful. They can converse in fluent English which is very convenient especially when we needed directions to places of interest. The delicious buffet breakfast included an a-la carte menu which added to the variety available every morning. The staff always remembered our previous orders and asked if we would like to have the same. They treated us like a part of their family.

My family (mom and sisters) stayed at O'Gallery Premier Hotel & Spa. Vietnamese hospitality is incredible but this hotel had the very best and we travelled from south to north Vietnam. When we checked in, we had a welcome drink and Thomas the hotel Manager sat with us, explained the hotel and city, and asked us what we had planned for our time in hanoi. He provided us suggestions, gave us feedback on if what we planned was sufficient to fill our time, and gave us recommendations based on what we asked him such as where is the best place to try the vietnamese egg coffee, regular iced vietnamese coffee, where to eat Bun Cha (a popular hanoi dish), gave us insight on foreigners visiting Train Street. He gave us his whatsapp number in case we needed to reach him. We stayed at O'Gallery for 1 night because the next day we were headed to a cruise to Ha Long Bay. Not only did they offer to store our big luggage at the hotel for free, they also offered to send our luggage to the next hotel we were staying at, free of charge. This was a big relief to me because I was trying to figure out how to move our big luggages over to the next hotel in Hanoi when we returned from our cruise but Jade took care of it all and didn't charge us. She also sent me a picture on whatsapp of all of our luggage, and a signed receipt from the next hotel manager verifying that he received all of the luggage. The service here is unparalleled, and the location is fantastic. Breakfast was delicious as well!