Hanoi Lotus Boutique Hotel

Excellent hotel, great local we were able to walk everywhere from here. We had previously stayed in another hotel in Hanoi and cancelled our stay to go here instead because the hotel was so awful and wow this hotel was absolutely excellent. Staff were so friendly and welcoming, the room was fab & a few hours into our stay the hotel staff came up with fruit & cookies as a gift such a nice touch, the breakfast was great too. Will 100% recommend to any friends & family.

We felt extremely welcome, right from the reception. I was travelling with my extended family and Ms Anna helped us with all our doubts and recommended a cruise that turned out to be excellent. Her service was exceptional! The hotel is centrally located and an easy walking distance from many of the sights in and around old quarters. There are multiple options for food and cafe in the area.

The room was modern and the beds were very comfy. The family room was very spacious for our family of four with an 11 year old and 13 year old. the location was very close walking distance to all Hanoi sights. the breakfast was excellent and the staff was very helpful.

The staff are super friendly and the hotel is immaculate. I took the family room that had a great balcony to sit out on in the evenings. It is located very conveniently to all the attractions. The staff are very knowledgeably and always happy to help. They arranged a trip to Ha Long Bay for me and it was very open, informative and transparent. I loved this, place so much I extended my stay.

The reviews on Expedia is not correct. We booked 2 rooms and mine got upgraded to balcony. Our kids room had a smell of mold so we quickly got our stuff and checked in into O’Gallery premier which was the best decision we made. It was 9.6 ratings and honestly to me like 6.

The reviews on Expedia is not correct. We booked 2 rooms and mine got upgraded to balcony. Our kids room had a smell of mold so we quickly got our stuff and checked in into O’Gallery premier which was the best decision we made. It was 9.6 ratings and honestly to me like 6.

The breakfast was great and the family Terrace room was perfect with lots of space for our kids to play and amazing city views. The hotel team was helpful and so friendly, definitely recommend.

Friendly staff and the complementary breakfast was good. As far as the room, our family-suite room was a little inconvenient to accommodate 4 people because the bathroom is quiet small that only one person can use it at a time. There was no hook to hang towels or clean clothes in the bathroom. It would also have been better if they provided a mirror in the room so family members who just need to put make up on or get dressed doesn’t have to use the bathroom for everything. Last but not least, regarding airport pick-up service, they initially quoted us $18 USD to pick up 4 people at the airport. When we agreed and requested the service, they said it would be $20 USD instead for a 7-seater car to accommodate 4 people and the luggages. We agreed too but ended up getting just a 4-seater car that came and it had small leg room and could barely fit all of our 5 luggages in it. Good thing we didn’t bring as many luggages. :(

Family of 4 with kids! For the price it offered, you can't fault it! Location was right in the heart of the markets day and night 🌙

Very good location, easy to go anywhere in old quarter. Staffs are very friendly. I will recommend to my friend and my family for next trip to Hanoi. Breakfast also very good for me. Highly recommended..