Hotel Terra Jackson Hole - A Noble House Resort

Was not overly impressed with this hotel for the price. The lobby was very nice but the room was small and could’ve been cleaner. The windows on our room were extremely dirty, so not visually appealing to look out. I noticed the windows on the entire building were all dirty as I was walking around the property. There were crumbs on the table In our room when we first arrived. At check in no one bothered to tell us the pool was closed for repairs, which was the sole reason we chose this hotel. We were also not told housekeeping would only come to our room upon request. We only found this out after coming back to our room after a long day to find it uncleaned. I was able to call the front desk and they did send someone right down to clean it. We found out about the pool after getting our kids suits on and arriving to the pool with a closed sign on it. The hotel did direct us to another pool and a nearby property which was a dump. The hotel was not very apologetic about the pool. It would’ve been nice if they offered a discount on our stay or a food/bev we age coupon or something. As we were there for 4 days and again, only chose this hotel for the pool, which was the one thing our kids were looking forward to in this trip.