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Comfort Inn & Suites Jackson - West Bend

2 1/2 star hotel
Kids stay free
9/10 Excellent
(459 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Comfort Inn & Suites Jackson - West Bend receives positive feedback for its friendly and helpful staff, who are particularly accommodating to children. Rooms are described as clean and well-maintained. While some guests mention the hotel's dated decor, the consistently replenished breakfast buffet is a highlight for many. The hotel's convenient location, near family restaurants and other amenities, is another plus.

Guest highlights

The friendly and helpful staff, who are accommodating to children.
Clean and well-maintained rooms
The consistently replenished breakfast buffet

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Comfort Inn & Suites Jackson - West Bend is located in Jackson. Washington County Old Courthouse Museum and St. Agnes Historic Convent and School are local landmarks, and the area's natural beauty can be seen at Big Cedar Lake and Regner Park. Washington County Fair Grounds and Kettle Moraine Ice Center are also worth visiting. Spend some time exploring the area's activities, including skiing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Free newspapers in lobby

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
General Mitchell International Airport
48 km from this hotel
Dane County Regional Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites Jackson - West Bend
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites Jackson - West Bend

Latest reviews (4)

T

Tricia

21 Nov 2023 - 25 Nov 2023
reviewed on expedia

3 out of 5 stars

The staff was very good and the hotel is in Jackson, where our family is. That is about the only real positives. The hotel is clean but very dated. The mattresses are old, the decor is as old as the mattresses, there is not an elevator if you’re on the second floor.
A

Andrew

30 Jan 2023 - 31 Jan 2023
reviewed on hcom

5 out of 5 stars

The staff was all very friendly and helpful. They were all very accommodating to the kids and helpful.The room was clean and well kept. I’d say the only negative would be that the hot tub was dirty and could use a good cleaning. Overall we really enjoyed our stay and would come back again!!!
E

Emily

8 Jul 2022 - 9 Jul 2022
reviewed on hcom

5 out of 5 stars

Staff was friendly, room (and everywhere else) was clean. Breakfast buffet was continuously being replenished. Easy to get to. I would definitely stay here again, for work or with family.
D

Dave

19 Jun 2020 - 21 Jun 2020
reviewed on expedia

5 out of 5 stars

Quiet, location ideal, family restaurant walking distance, bank nearby. Staff was outstanding. Room was ready upon arrival. Definite plus.
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