The Waters Of Minocqua

Our stay wasn’t so pleasant. First off the room wasn’t cleaned very well it’s pretty sad when I have to wipe off tables and the headboards that had visible dust on it. Secondly you get better breakfast at a super 8. Third I have an issue of my 2 year old locking me out on the patio, when I brought it to the attention of the lady working on September 5, 2024 she was very rude and inconsiderate. Questioning why my child was in the room alone. At least I was considerate and smoked outside of the room like the rules were that’s the reason I had him in the room. I could visibly see my child. So to be questioned about my parenting was completely wrong and unprofessional. Then to be no help whatsoever ever and rolling her eyes and giving me attitude the whole time is poor customer service. The only good part about my stay was seeing my child have fun with the amenities that were there. Other than that if I didn’t live 3 hours away I would’ve left after that incident. Needless to say your front desk lady working that day at around 6:00 pm needs to be taught customer service because I myself am unsure if I’ll ever be back and will be telling my other friends that stay up there to stay away.

We arrived 45 mins early for check in. Asked if we could check. Its was a no. Asked if we could use the pool till our room was ready nope. During our stay all night long people screaming at their kids doors slamming. Couldn’t get a good nights rest. On top of it our old ac unit in the room worked half of the time. We couldn’t get the room under 76 degrees. Wouldn’t recommend staying over night but would recommend just using the pool.

Beds were very comfortable. Most rooms are already renovated and felt very clean. “water park” is an overstatement. There are 2 slides (fast and less fast), large indoor outdoor hot tub, cute toddler pool and regular pool. My boys enjoyed! We saw the arcade but didn’t have time. Breakfast is bread heavy but approved by my kids. Super nice staff and close to everything!

Late check-in after a long drive the room was not ready. Very noisy with a dog barking in a room, kids running down halls and lobby during breakfast.

Had a good time. Staff was decently friendly. Toddler swimming area is great for little ones. Indoor/outdoor hottub is AWESOME especially at night when its cold outside. A bit disappointed that we put the sign on our door to request maid service but they did the rooms around us and just ignored it apparently. Food was okay. Would be amazing if they had eggs/sausage type of options for breakfast but the waffles were delicious. Newly renovated 3rd floor rooms were spacious and nice. Only bummer in the rooms was that the bathtub didnt actually plug so the kids couldnt take a bath all weekend. Love the big bear in the lobby and the Starbucks drink options. Bartenders were super great and friendly!

Family oriented facility with a relaxing lounge-- customized with a dual fireplace. Starbucks Coffee shop, indoor family pool with inside/outside adult jacuzzi. Rear of facility leads to walkable wooded trail. Excellent service by all Waters of Minocqua staff.

Our stay was great as always!! The kids enjoyed the water park.

Our family of four had a nice quick February overnight stay at the Waters. While the indoor water park was fun (that indoor/outdoor hot tub!), the rooms and property are really showing their age. The beds were just okay, definitely not what one would expect at, say, a Hilton or even a Fairfield Inn. The carpet in our room had two almost completely threadbare, dark ‘worn’ marks in it which just felt kind of gross. The blow dryer in our room didn’t work (got a replacement that was still in the box from the front desk to use in a pinch), nor did either port for charging phones/electronics in the alarm clock work. There seemed to be more than a few out of order games (and prize options) in the arcade, and the towels in the water park were tiny and very scratchy. The coffee cups in the morning were tiny 8 oz white styrofoam. Still, the staff was nice and it was fine for one night. I hope plans are underway for some remodeling and updates, because this place is a gem with great potential. I imagine the pandemic set that (and the finances) back a bit. Still we’re glad we went, but will look for something with less of a budget motel feel next time or wait until updates are made to return.

Walls are not insulated, so all I hear all night long we’re kids stomping around upstairs during sleeping hours. Found a babies milk bottle in between the couch cushions filled with moldy milk. Refrigerator door wouldn’t swing open due to the fridge being sunk into the carpet, tv was super glitchy and took at least 15 seconds to simply change each channel. Breakfast only had carbohydrates, zero protein. Pretty upsetting for the price tag.

Friendly front desk staff; beautiful spacious well kept facility, great for our large family gathering; comfy room and balcony. Definitely recommend.