Residence Inn by Marriott Eau Claire

Great staff, very pleasant. Visit was to gather for dinner with family and grill out. No chairs on patio and it was 72 degrees. I get it that weather is ify but it is mid April. When I spoke with the front desk after booking she said the patio was open with grills and fire pit. We had to use our camp chairs. Nice that they provide all the grilling tools. They should check the grill for cleanliness, we had to run it awhile to get it clean. Our room was not at all like the pictures. No table to sit at. I showed the front staff the photo and she said they didn’t have any rooms like the picture. Very disappointing but she put us in the ADA room which at least had a small table. Breakfast was great. Pool very clean. Lobby very nice. We needed a printer which they had. I will be staying again but will make sure I get a room with a table! Loved having a separate bedroom. Perfect for family visit. Very pet accosting too!

The hotel was a perfect gathering spot for our family. Very quiet, modern and clean.

This was a one night. Stay to spend time with family. Staff was phenomenal. Best breakfast i've had at a hotel in a long time. I feel like this is going to be our. Go to hotel moving forward.

Suit was clean and spacious, beds were comfortable. Staff was very friendly. Breakfast attendant was very cheerful, helped my grandchildren with their food. Pool was a hit with the grandchildren but a bit too cool for me to stay in too long. Overall I recommend this hotel highly.

Very clean and family friendly!

Make sure you do not get the back side, ground floor rooms. I was room 110 for my first night. There seems to have been a big oversight by designers in regards to curtains. There is the standard light filtering privacy shade and then regular fabric curtains. There is no light blocking shade. There are 2 massive, very bright and very close flood lights for the rear parking lot. I was able to get about 3 1/2 hours sleep due to the almost daylight effect coming through the top, sides and bottoms of curtains. The early morning desk agent was apologetic, empathetic and very helpful in moving me to a 4th floor, front facing room and that made all the difference for my next 3 nights. If you have business to do or kids I would highly recommend avoiding the rear facing, ground floor rooms until the hotel can fit the missing light blocking shades. Other than that, the hotel is extremely clean and new, the rooms large and a great value. The front counter staff were all excellent and the 2 breakfast staff were extremely helpful and friendly. The breakfast was very good and had a lot of options. The pool could use a new filter and some attention and the gym was very well equipped. I would definitely stay at this hotel again and hope the curtain issue is addressed.

We got in really late (family of 4) Sat night around 11 pm. We were extremely exhausted from traveling all day. Front desk checked me in and gave us a room in literally 2 mins, no hassle! When we got to the room I realize I only booked a king bed with no pull out. We were so tired at this point I was ready to sleep on the couch. I called for extra bedding and blankets and front desk unexpectedly brought me an air mattress as well! We had a great night’s sleep, I could not thank the staff enough for the ease and comfort.