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Gregory
29 Aug 2024 - 1 Sept 2024
reviewed on hcom
4 out of 5 stars
The hotel was very good. I was in town for business for the weekend. It was a holiday weekend and the place was full of families. Which is fine but not ideal for quiet. The room was very good and so was the service from the staff.
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Jennifer
5 Aug 2024 - 6 Aug 2024
reviewed on hcom
2 out of 5 stars
The grounds are beautiful. The outside of the resort is beautiful but the actual hotel in the resort it’s not great check-in was fine. The hallways are muggy and very, very, very, very humid. No air circulating got up to the room to check in our actual room. there’s dirty dishes laying outside of our door With melted fruit on Them. TV was unplugged no signal and didn’t work. My husband fixed it by plugging it back in. It took me a minute to figure out hotel room. Went down to the pool was under the impression splash bar at the pool was open till six. My daughter was starving. We were going to eat at TJ muskets later. The splash pool was closed only open half the week the other restaurants only open days mild days. I wish the restaurants were open every day, at least five days a week. TJ Was the only restaurant open course they’re backed up. It would be nice if the waitresses or whoever could run the food out to the patio, which is steps away so plan to only stay one night wouldn’t have to walk into the restaurant Wet wet from the pool seeing how they didn’t plan for nothing to be open and they don’t know what the Restaurant entailed . But when you have a starving kid and only one restaurant open there and a towel as People are around you eating. After food, which I would say was not worth the money we went to the hotel room and watch tv Also, They don’t do fitted sheets. The lady told me because of bedbugs I said, how are you gonna get the sheet to stay She said Tuck it?🤐
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Patricia
31 May 2024 - 2 Jun 2024
reviewed on hcom
5 out of 5 stars
Stonewall Resort is an amazing, family friendly, fun resort. The food is outstanding. People are extremely friendly. Lots of exciting outdoor activities to do!
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mary
26 Apr 2024 - 28 Apr 2024
reviewed on expedia
3 out of 5 stars
Be ready to pay high cost for food. Nothing given for breakfast with booking. Just like everywhere have employees stretched out, trying to cover multiply positions. Went to lunch at golf course after checking out,
to use a gift card and only had 1 waitress for the whole restaurant. Took an over 1 hour for a kid's chicken nugget meal, which we just took to go. Then the gift card system was down.
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Joshua
27 Mar 2024 - 29 Mar 2024
reviewed on expedia
5 out of 5 stars
Great getaway for the family. Great to get outdoors on the trails, the golf course, and the pool!
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Debbie
26 Mar 2024 - 28 Mar 2024
reviewed on expedia
5 out of 5 stars
It is our third time for staying there. We brought the grand kids, ages 4 and 13. It was their spring break and we needed somewhere for the kids to swim, relax and eat. The only thing that I did not like was we all went into the Gift Shop and spent $120. Later that day my 13 grand daughter went back to my another of one of the things that we bought earlier and the clerk wouldn't let her in. The clerk lost a $50 sale. Now I have no desire to ever buy anything in the Gift Shop ever again.
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megan
26 Jan 2024 - 28 Jan 2024
reviewed on hcom
5 out of 5 stars
Perfect getaway for the entire family! Traveled with my husband, 5 yo son, and dog.
Everyone was so friendly from the moment we arrived to checkout.
Plenty of amenities to keep us busy or relax when needed.
We’ll be back soon!
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stacy
27 Dec 2023 - 29 Dec 2023
reviewed on hcom
5 out of 5 stars
Our trip was for our grandbabies, "making the memories" . The food is very good, on-site activities fabulous for the kiddos, fake ice (plastic) skating is really a thing! The rooms are a bit dated and sometimes thats difficult to make appear clean, especially carpeting. Some of the linens needed swapped out but I know had I asked they would have been replaced. The staff was all super accomodating. Overall a wonderful stay.
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Sarah
24 Aug 2023 - 26 Aug 2023
reviewed on travelocity
4 out of 5 stars
The grounds had lots of walking paths, places to explore, kid friendly with a heated indoor/outdoor pool, playground, games. Staff was friendly and knowledgeable. Cleanliness was average but I blame it mostly on inconsiderate guests (pouring drinks out on the patio/landscaping and not picking up the straw, spent cigarettes, general trash left in common areas despite plenty of trash cans). The food was pricey and average, same with the drinks. Fridge in every room (I know there were reviews of them not being cold but I also think ppl don’t know there is a dial to adjust). Microwave in the nook next to the front desk to heat up food. Sauna, steam room, towel service for pool all excellent.
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Rita
26 Jul 2023 - 27 Jul 2023
reviewed on travelocity
5 out of 5 stars
Beautiful setting, great swimming pool design. Peaceful and serene. Perfect for family with children.
Check in service upon arrival was very disappointing, I would definitely not classify the service as 4 star hotel.
However, it was a different experience the next morning with a different crew at the front desk.