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Cheryl
16 Aug 2024 - 17 Aug 2024
reviewed on hcom
5 out of 5 stars
We were greeted by a very friendly front desk who got us checked in immediately. We had 2 rooms right next to each other which worked great. However one of the rooms had obviously not been cleaned. It smelled like chlorine, bed wasn’t made etc.
We went back to the front desk and it turns out the room was accidentally marked as inspected. This was probably the easiest resolution I have ever had at a hotel. Kimber got us right away into another room that was one 2 door down from the other room.
The rooms are great. They are nice and spacious. The bathrooms are clean too! We slept like babies that night.
I highly recommend this hotel!
(It was pricey but it was an event weekend, so we understood that!)
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Sarah
22 May 2024 - 23 May 2024
reviewed on hcom
5 out of 5 stars
Breakfast was good. We were visiting a family member in the hospital.
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Phyllis
22 May 2024 - 23 May 2024
reviewed on hcom
5 out of 5 stars
I stayed overnight with my son and a small dog. The woman at reception was very polite and helpful. The room was very clean and neat. Would definitely stay again and recommend to family and friends.
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Barbara
26 Mar 2024 - 27 Mar 2024
reviewed on hcom
3 out of 5 stars
Should put families with little kids that cry all night at the opposite end from singles and elders!!
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Stacy
25 Mar 2024 - 27 Mar 2024
reviewed on hcom
3 out of 5 stars
It was so loud at night. I swear nobody sleeps. Little kids everywhere. Will not be back
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Chris
6 Mar 2024 - 7 Mar 2024
reviewed on orbitz
5 out of 5 stars
Great service and friendly staff: there were attendants present in the concierge area the whole time we were there. We arrived around 10:30 pm and were greeted by alert staff with a smile. We traveled with 2 kids under 7 years old and they both loved the experience and breakfast - scrambled eggs, toast, waffle maker, condiments, coffee, tea, hot water, cereal, muffins, fresh whole fruit. Great selection of food. Clean and modern-looking room of 2 queen-sized beds.
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Susan
5 Mar 2024 - 8 Mar 2024
reviewed on expedia
5 out of 5 stars
I love that it is safe, quiet and pet friendly. I loved my room with two queen beds at the end of the hallway across from the ice machine and not far from the elevator. My little Pup and I were very comfortable there. I also love the close access to Route 79 as I come to WV to visit family in Huntington. The staff are all polite, friendly and attentive to my needs. Breakfast is delicious.
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Ryan
27 Feb 2024 - 28 Feb 2024
reviewed on hcom
5 out of 5 stars
I was hesitant to book because of some reviews but it was priced good so my family gave it a shot. We were in room 307 which did not smell musty, had good bed sheets, mattress was firm but comfortable, bathroom was clean, and it was quiet in the halls (we stayed on a Tuesday night). We had a good experience.
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Isaac
7 Jan 2024 - 8 Jan 2024
reviewed on hcom
4 out of 5 stars
Great hotel with a very friendly front desk worker. She was outstanding. Breakfast was the only disappointment. Waffle irons out with no batter available so the kids were a little disappointed, but overall for the price it was a good experience
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Sherri
22 Jul 2023 - 23 Jul 2023
reviewed on travelocity
2 out of 5 stars
The location was convenient to dining, shopping, and visiting family. What I didn't like was bedbugs, bed too high, pillows horrible, coffee terrible, sausage tasted freezer burnt, eggs underdone.