Quality Inn Spring Mills - Martinsburg North

From the moment we entered (5 hours before check-in) until the moment we left, we had a great experience! We came to meet friends who arrived the day before. The manager welcomed us, offered us coffee, described the area where renovation work was underway, and offered to answer any questions. When we arrived later to check in, it was awuick and ready check-in, the room was clean, well-furnished, and everything was in working order. We took advantage of the beautiful weather and headed out to the pool, which was clean and just the perfect temperature. (Cleaning was in progress when we first arrived) There are still signs that this hotel had been in need of a major makeover, with peeling wallpaper and stained (not dirty) carpeting in the halls. Work is underway, and currently the half are cluttered with a mix of old and new furniture. Breakfast was adequate, if not spectacular. Cook-it-yourself waffles, link sausage and scrambled egg patties made up the hot portion, varieties of dry cereal, instant oatmeal and bread products were available, along with coffee, tea, juices and yogurt. Or whole family is looking forward to returning to this hotel in the future.

We have stayed here several times due to proximity to family that we visit in the area and each time has gotten worse. The pool was not in operation, nor was the gym. The place is falling apart and there is construction being done in numerous places. The room itself was not very clean. Breakfast was ok.

The hotel was in need of a total overhaul. Wallpaper is peeling off of walls, our shoes stuck on the bathroom floor, the room's door didn't fit it's frame - it was open a bit at the top, the furniture in the room was very old and very used. The entrance is shrouded in bushes and the grounds neither feel welcoming nor safe. If my husband and I would have had children with us, I wouldn't have gone past the parking lot. We got to our room and pretty immediately decided we wouldn't be staying. Weren't there for more than 10 minutes. Sorry to forfeit the payment, but it wasn't worth it to us to stay in a place that felt neither clean nor safe.

It was close to family and very clean and nice.