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Hilton Garden Inn Martinsburg

3 star hotel
Kids stay free
9.2/10 Wonderful
(596 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Hilton Garden Inn Martinsburg receives consistently positive feedback from families. Guests particularly appreciate the friendly and helpful staff, who are praised for their patience and accommodation, especially when dealing with children. The hotel also offers a convenient onsite restaurant, which is a bonus for families. Rooms are described as clean, well-maintained, and spacious enough for families. The hotel's location is considered convenient, with proximity to shopping and dining options.

Guest highlights

The incredibly friendly, helpful, and patient staff, going above and beyond to assist families.
The convenient onsite restaurant
Clean and comfortable rooms, perfect for families.

About the hotel

Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.

Nearby attractions

Located in Martinsburg, Hilton Garden Inn Martinsburg is in an area with good shopping. Triple Brick Museum and Adam Stephen House are local landmarks, and the area's natural beauty can be seen at Morgan's Grove Park and Potomac River.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Breakfast available for a fee daily: usd 10.95 for adults and usd 10.95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Outdoor furniture

Conveniences

Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Washington Dulles International Airport
72 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Martinsburg
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Martinsburg

Latest reviews (8)

R

Rae

2 Jul 2024 - 3 Jul 2024
reviewed on expedia

4 out of 5 stars

This was a great spot for an overnight while vising family in WV. The only thing I would add is a table in the pool area.
S

Susan

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

Overnight stay was fine. The staff was super helpful. We forgot detergent to clean baby bottles and they were very accommodating to find some for us.
C

Cherelle

19 Aug 2023 - 20 Aug 2023
reviewed on travelocity

4 out of 5 stars

There is always availability, i visit once a year for family reunion.
K

Kelley

8 Jul 2023 - 9 Jul 2023
reviewed on travelocity

5 out of 5 stars

I always try to stay at a HGI when traveling for work - even to NYC. They are consistently clean and well located and have a nice place to grab a bite and a drink. This was a pleasure trip with family to an unfamiliar area, so I went with HGI knowing it would be clean and safe. Always a good choice.
L

Leah R

29 Apr 2023 - 30 Apr 2023
reviewed on hcom

5 out of 5 stars

Hotel did not have our reservation and said they did not have compatible confirmation numbers but confirmed address and quickly figured out the issue and allowed us to check in early-- which was greatly appreciated as we were in town for a family funeral and exhausted. Front desk staff was awesome. Lovely hotel in a great location.
S

Stacey

24 Mar 2023 - 25 Mar 2023
reviewed on travelocity

5 out of 5 stars

Clean and well-maintained property. The room was great for the family. Bathroom was modern and clean. Liked the closet space.
J

Jessica

12 Apr 2022 - 13 Apr 2022
reviewed on hcom

5 out of 5 stars

This was a quick one night trip after 11 hours of driving the hotel was a welcome sight only made better by the incredible staff at the front desk! The room was amazing, ac already set to the perfect temperature and everything was clean and comfortable! Well placed near many shopping and food choices along with an on-site restaurant. As an added bonus the TV included the Food Network which is a small thing except it is huge as it's something my family loves to watch to help unwind on road trips! We will be back!
A

7 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

The staff was friendly and patient. We were there with baseball team of 12 year olds. The staff was great dealing with the kids. The restaurant was also nice.
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