Lansdowne Resort and Spa

Nice Golf Resort with all the amenities for a family!

We had a fabulous stay and will be returning in July with our kids! The room was clean, friendly staff, and we got to enjoy our couples massage at the spa which we both needed so badly!

Beautiful property very kid friendly

Great pool for little kids

Elevators were broken which resulted in many people with children in strollers or wedding parties waiting 20 minutes for one elevator when the hotel was at full capacity. I understand that accidents happen but absolutely nothing was communicated to the guests or signs involved to point towards the stairs. Some guests from the 8th floor were carrying their suitcases down 8 flights. The elevators were not fixed in a timely manner either. It took 48 hours for them to get someone out to fix it which is just unacceptable. They should have had all hands on deck staff on each floor helping people carry things down or given people their money back.

I was originally supposed to stay at the property for 2 nights but due to a family emergency my stay was cut short by one day. A huge thank you to Tracy at the Front Desk who was truly understanding of my emergency and allowed me to check-out early without penalty. The overall property was great and high quality from the bellman/valet to the pool staff. My only concern is getting someone to answer the phone. I tried to get someone 2 different times on the phone and was unable to do so. I had to go to the front desk and both times there was no line and at least 2-3 people working. I will definitely continue to support this venue!

Great location, great customer service. Its a great place for families.

Beautifully landscaped, trail was excellent, lots of quiet, kid friendly

Great time at this property. The staff were wonderful and helpful. While the indoor pool was closed for maintenance unexpectedly during our stay, there were other things to do and the staff were very accommodating, setting up a conference room with kid-friendly items. Would definitely return.

Went for a girls weekend because of the advertised amenities. Nice amenities but on-site restaurants have too strict dress codes and limited menus. Weekend brunch ended at 10:30 and minimal lunch options unless you follow the golf terrace dress codes or eat at the pool. Spa service was very nice but had something broken and could not use the wet sauna or whirlpool which was disappointing. Pool area was nice but very overcrowded due to one pool had a private event and the other was closed which was another disappointment. We had security called on us because we talked too loud in the room at 10:15pm on a Friday night. Security told us to move our conversation to the lobby, in reality we were chatting as we were getting ready for bed and didn’t want to do that in our pajamas. Sort of an embarrassing situation because we are middle aged women headed to bed to get good sleep without our kids being there! But made for a good story to tell our friends at least!