Homewood Suites by Hilton Reston

It was a new hotel so gps left me in a maze of parking lots, it was late night, service desk kept hanging up on me and said couldn’t hear me, I could hear them perfectly. Finally I stopped them from hanging up by saying all my other calls are working fine. They did guide me through maze. Lot wasn’t very full. The attendant then put me all the way at the end of a hall, past a few kids that worked there hanging out, sitting on floor , guess they also stay there? To end of hall where he put me next to janitorial supplies that started banging at 6 am. The place was very nice, but service was ridiculous. The lady at front desk pretended she didn’t understand my English when I asked where coffee was in morning? And they need a sign at the entrances, so you know which road it’s on.

My wife and I were visiting family in Reston over the Thanksgiving holidays. We have historically stayed at the Hyatt Reston, but the Homewood offers more value: free parking, free breakfast, kitchen. Plus, the Homewood overall is newer, cleaner and in better condition. We will stay here again and recommend it.