Graduate Charlottesville

I booked this very last minute due to a family emergency and needing to be close to UVA hospital. Location was ideal. I didn’t have the luxury of time to research ahead of time, so it was unexpected to have to pay an extra $22/day to park my car. The entire parking system is just plain awful. You pay at a kios. My receipt ripped while printing. I didn’t think it was a big deal until the front desk said there was nothing they could do for me, redirected me to the valet, who directed me to call the help number on the screen, which was the number to the hotel. If booking through a 3rd party site such as Hotels.com front desk is extremely unhelpful in any situation. The hotel room was moderately clean. There was a broken lamp, plugs that didn’t work, and some of the art in the room appeared to have been defaced. I opted for the graduate as I had stayed another of their locations for a work conference and had a wonderful experience. I can promise that the only redeeming quality of this hotel was the distance to the hospital and local stores and restaurants, which I imagine is why it’s so much more expensive that other hotels in the area. Be warned, there is no complimentary coffee or tea, unless you like the instant granulated left in your room with a tea kettle. Completely unimpressed. Would not recommend unless you needed the location.

Every part of my trip - including the hotel, all of the workers; the town, the college; the history and culture, as well as the inclusiveness and just kindness of all of the diverse groups of residents and families, college students and fellow tourists visiting that I witnessed - exceeded my expectations.

The hotel is very comfortable, clean and in a great location. The staff is super friendly and helpful. My family and I had a wonderful stay.