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Hyatt Regency Crystal City

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Hyatt Regency Crystal City is praised for its immaculate condition, friendly and attentive staff, and amazing rooms. Families appreciate the courteous and helpful service, including shuttle bus services that can make trips more memorable. While some have noted smaller room sizes than expected, the overall experience is positive, with many guests planning return visits.

Guest highlights

The friendly, attentive, and courteous staff.
Shuttle bus service, particularly helpful for families.
Amazing rooms and facilities.

About the hotel

A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.

Nearby attractions

Near a metro station, Hyatt Regency Crystal City is in Crystal City, a neighborhood in Arlington with good airport proximity. Washington Monument and Arlington National Cemetery are notable landmarks, and the area's natural beauty can be seen at National Mall. Looking to enjoy an event or a game? See what's going on at Capital One Arena or Audi Field. Guests love the hotel's convenience to public transportation: Crystal City Station is 13 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:00 am–11:30 am: usd 16-25 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour health club
Lifeguards on site
Seasonal outdoor pool

Outdoor

Lifeguards on site
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

More

Shared microwave
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Ronald Reagan Washington National Airport
1 km from this hotel
Washington Dulles International Airport
36 km from this hotel
Baltimore-Washington International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Crystal City
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Crystal City

Latest reviews (7)

L

Luis

1 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

The hotel was immaculate! The staff was friendly, attentive and very courteous. I will definitely stay there every time I visit my family.
t

tiana

22 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

Stay has been very pleasant staff were very informative on things going on for the weekend around the area and where to find shops. My family has definitely enjoyed our stay and will return for sure.
J

Jonathan

1 Sept 2023 - 3 Sept 2023
reviewed on travelocity

5 out of 5 stars

Amazing rooms, employees. The facility is amazing and the food/drinks are too tier. Would definitely recommend to family and friends !
S

Stacy

18 Apr 2022 - 22 Apr 2022
reviewed on hcom

5 out of 5 stars

The staff was courteous and friendly during checking in and out. Along with having Billy, who drove the shuttle bus, with our group of 28 people around DC. That was a blessing to help keep our group together and make our kids’ trip to DC memorable.
E

ELIZABETH

2 Apr 2022 - 3 Apr 2022
reviewed on travelocity

3 out of 5 stars

I expected more from a Hyatt, but I realize most hotels have really downgraded their look. The floors needed vacuuming and the room was so small I could barely fit two adults and small child. The bathroom was so tiny that you could be on the toilet and in the shower at the same time. I have stayed at roomier ramada inns that were just as modern looking. Service was very good though at the lobby and hotel restaurant.
S

Shida

15 Aug 2019 - 17 Aug 2019
reviewed on hcom

5 out of 5 stars

Please provide a small step can allow my kids to use hand washing table.
M

Marysol

16 Aug 2019 - 17 Aug 2019
reviewed on hcom

5 out of 5 stars

Slept like a baby in the soft comfortable King size bed. Room was clean and spacious.
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