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james
16 May 2024 - 19 May 2024
reviewed on expedia
4 out of 5 stars
I stay at many embassy suites if they are availabe in the areas i travel (charlotte, houston and dallas are a few i stayed at within the past year). This location needs some updates. Bathroom tubs were yellow and old. Hot water took a long time to come on. Staff was great and professional. Our issue is we paid for a higher room with a monument view. We were placed on 5th floor which did have view. The issue, this hotel charters lots of schools (middle and high school) student. Of coarse 5th floor and lower is where all the students stayed. Of coarse our floor and listeding too all the running all night. Elevator are slow especially when the kids are going up and down all morning. I love embassy suites, this location needs help.
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linda
16 Feb 2024 - 19 Feb 2024
reviewed on hcom
5 out of 5 stars
It is always a safe bet to stay at the Embassy properties; this was no different. The food, hospitality, and comfortable rooms were all excellent. My family will always choose Embassy.
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Mutasim
23 Nov 2023 - 26 Nov 2023
reviewed on expedia
4 out of 5 stars
Great hotel for a family. Excellent breakfast. Clean and safe. Friendly staff. Thumps up for Helen for her great help.
Only draw back for the hotel IMO is the parking price.
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Timothy
27 Oct 2023 - 30 Oct 2023
reviewed on hcom
4 out of 5 stars
This is an excellent hotel for friends and family as well as business. It's clean, professional, efficient and comfortable.
One thing not to like however is a $44 per night charge for parking. That's just ludicrous regardless of where you live. One other downside to my stay here was the couch bed had sheets, but no blanket or cover and the room safe didn't work.
Aside from that everything was nearly perfect.
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Tonja
12 Sept 2023 - 17 Sept 2023
reviewed on travelocity
4 out of 5 stars
The staff was very helpful. The glass elevator in the middle was safe and functional. A room card was needed to take elevator up to our floor. That was great to know that strangers were not allowed up the elevator. We booked a single room for five individuals. They gave us 2 double beds and a pull our sofa. The sleeping quarters were cramped with such small beds. Since we were all family it worked out. They brought up more towels and blankets so everyone had their own. I would stay there again.
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Carly
28 Jul 2023 - 30 Jul 2023
reviewed on travelocity
5 out of 5 stars
We loved the proximity to the Metro as well as the in and out parking access. The breakfast was a perfect way to start the day! And the nightly manager's reception was a treat. The room was spacious and clean. Would recommend for families.
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Rebecca
6 Jul 2023 - 7 Jul 2023
reviewed on travelocity
4 out of 5 stars
Embassy suites is typically our go to facility when traveling with the whole family. It is a beautiful facility, however the customer service during check in was lacking. The woman who attended to us looked like I was interrupting and bothering her. We needed extra blankets and towels and luckily the other rep was much more polite. Other than that we love embassy suites, our favorite part besides the spacious rooms is the breakfast station.
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Daniel
23 Jun 2023 - 25 Jun 2023
reviewed on hcom
5 out of 5 stars
The hotel stay was impressive, clean and comfortable. The room also seemed to be soundproof. The neighbor had kids and never heard them once. The room bay window view was spectacular. The only downfall was the $44.00 per day parking fee that we weren’t unaware of until checking in. We didn’t see that on hotel.com website.
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Sadhana
12 Mar 2023 - 15 Mar 2023
reviewed on travelocity
4 out of 5 stars
The hotel was comfortable, not luxurious by any means but just fine. We have a family of 5. The beds were kinda soft and we rolled into one another but the pull out was good as per my son. Food at the breakfast was good with fresh omelets and bacon. There was a strange gross smell in the room any time the fan went off which we discovered on the last night.
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Rashidah
21 Oct 2022 - 23 Oct 2022
reviewed on travelocity
5 out of 5 stars
I love the room size. I also love that the living room or common area is separate from the bedroom. And they have a small kitchen area. It’s like a small efficiency apartment! I love it and looking forward to staying here again soon! Perfect for a couple with a child or two!