Hilton Alexandria Old Town

Our checkin and checkout was a breeze thanks to Eric who was very accommodating! Our room was perfect and we will recommend this hotel to our friends and family!

We have decided this is our definte go- to hotel when we are in Alexandria to visit our family. We’ve tried several in Alexandria and this is the best! Great location, decor, staff, comfy be and nice bathroom!

Several stays here my go to when visiting family

I was surprised to learn that I could not get any recognition as. Hilton Honors member for this stay simply because it was an Expedia purchase. Marriott regularly takes care of me in this way so this might be a lesson that I need to give up on Hilton. Or maybe it was an untrained front desk? More fundamentally, though, we encountered a frustrating problem when we awoke on the morning of our departure to discover no bath towels in our room -- from the day before, service staff seemed to have removed used towels but not replaced them. We tried multiple numbers from our room phone, including one even marked "customer service hotline," and got no answer. At this point, I had to get dressed and go down four floors to ask the front desk staff for help. They didn't seem at all apologetic, but at least assured me someone would come up immediately. Another twenty minutes passed and I called the front desk again. This time, mercifully, they answered and said someone would be right up. Ten minutes later they were. Our morning was thrown off, to be sure, but we are just grateful it wasn't happening the day before, when we had a family funeral to get to. It's a shame to have had such a bizarre stay at what is otherwise a terrific Hilton in a terrific location.

The hotel was conveniently located within walking distance to small restaurants and stores. And surprisingly close to the metro but did hear the train "sounds" during my stay. The "Tavern" restaurant associated with the hotel did not provide much by way of atmosphere during our dinner meal - my family and I were the only guest. However, we only visited once during our weekend stay.