T
Trina
1 Jun 2024 - 5 Jun 2024
reviewed on expedia
4 out of 5 stars
After waiting awhile for staff to arrive at the front desk to check us in, our stay was very good. Very clean, quiet, and a good location. We have family in the area who we visit a few times a year. Will definitely stay here again.
C
Crystal
30 Dec 2023 - 1 Jan 2024
reviewed on expedia
5 out of 5 stars
This property was amazing! Me and my family stayed for new years and loved it! The room, the pool, the breakfast, the decor and of course all the staff was amazing especially Mary. We will stay again if we are in the area again.
B
Brittany
6 Jul 2023 - 9 Jul 2023
reviewed on travelocity
3 out of 5 stars
Overall my family experience was okay. Not sure if I would stay here again.
Pros:
Staff was friendly
Room was big and spacious (family of 5)
Adequate parking
Ok breakfast
Cons:
Linen was dirty when we first arrived. Brown dirt and yellow stains on the sheets. Had to ask for new linens and more towels and rags.
Hardly no hot water. I had to leave the water running for 15 minutes or more until hot water kicked in.
The bathroom set up is a bit odd. It hard to maneuver as the toilet is so close to the door and tub. And there is no fan circulation so the bathroom becomes really steamy.
Hair in the pool. I don’t know how often it’s cleaned.
Room above us was so noisy. You can hear the kids jumping on the floor at 10pm.
Room overall was decent and definitely upgraded.
D
Dawn
25 Jun 2023 - 26 Jun 2023
reviewed on travelocity
4 out of 5 stars
Air conditioner ws broken and leaking very badly. Carpet ws soaked and even though I requested it at the front desk no one EVER showed up to extract water. Noisy kids running up amdndown hall. People with pets up and down hall. Bathroom door near gym won't lock. Need to determine if maintenance tech is worth keeping or firing.
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Kristine C.
26 Jan 2023 - 29 Jan 2023
reviewed on travelocity
4 out of 5 stars
We have stayed at this hotel for years while in town for family and work. This is our preferred hotel for its rooms, staff and location. Thank you so much for always taking care of our family.
J
James
17 Jul 2022 - 18 Jul 2022
reviewed on hcom
5 out of 5 stars
The front desk staff were amazing. They took great care of our family.
A
Alexandra
30 Jun 2022 - 5 Jul 2022
reviewed on travelocity
4 out of 5 stars
Great location - near family for the holiday weekend. Convenient to Walmart/Costco if needed supplies. Good restaurants nearby. Clean and nice pool for the kids to play.
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Susan
26 Jun 2022 - 1 Jul 2022
reviewed on hcom
5 out of 5 stars
Our stay here was EXCELLENT! Staff was so friendly, housekeeping every day we excellent, breakfast was good, hotel was very clean and indoor pool was perfect for the kids. The Metro station is about a 12 minute drive, making it a perfect stay for our Washington DC trip and Mount Vernon is less than 10 minutes away.
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Kristine C.
22 Jun 2022 - 26 Jun 2022
reviewed on travelocity
5 out of 5 stars
we have been staying at this property for more than 10 years now when we visit family in Alexandria. We are always greeted by your wonderful team who even asks how are family members are doing. The gentleman at the front desk (most recently on 6/25) always makes a point to come over to us when he sees us to welcome us and chat with us making us feel so at home on your property. Thank you so much for your wonderful staff. They are truly the reason we keep coming back.
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Valerie
14 Jun 2022 - 16 Jun 2022
reviewed on travelocity
5 out of 5 stars
During breakfast, we met a staff member, Trent. He exhibited the excellence that is "customer service". He treated each person he encountered as if they were family. Hampton Inn & Suites is blessed to have a team member like Trent. Staff with his type of attitude results in repeat customers.