Wyndham Smugglers' Notch

Great family friendly place to stay!

My family and I had a great stay at Smuggs. The crisp clean air and natural beauty of northern Vermont is truly rejuvenating. Booking on Hotels.com is a little different than booking directly with Smugglers Notch Resort. I think you are renting an unoccupied timeshare and the price is quite a bit lower than booking with Smuggs, but you also do not get the "Daycation" access to the indoor pool, tubing, and funzone or Mountain lifts. You have to pay for that separately which is actually a big cost saving opportunity as you can just buy it on the days you want instead of every day of your stay. If everyone in your family is skiing and doing activities every day, it might make more sense to book directly with Smuggs. The Wyndham Evergreen condo building we were in was directly next to the Morse Mountain lift and Sir Henry's learning hill which was very convenient. The kids room had a 3 twin beds and the master bathroom included a whirlpool tub that I wasn't expecting and added an extra treat to the stay. My skis and bindings were too out of date to be adjusted by the Staff at the Three Mountain Equipment shop, but they were kind enough to show me how to adjust everything myself (liability issue for them). My kids are only 4 and 2 so I'm looking forward to when they can enjoy a few more winter activities, but they did have a great time sledding on saucers and playing at the FunZone as well as sitting in the whirlpool tub. Looking forward to enjoying Smuggs again next winter!

Loved the location and kid friendly activities!!

The room was nice, but had a two major issues. First was there was a small window AC in the living room area that was supposed to cool off the entire condo, including bedrooms. Very insufficient. In 2nd bedroom, there was such poor airflow, I had a hard time falling asleep, I felt suffocated. Second was in the room the TV is 90 degrees to the living room area. At night when relaxing it was useless. Why not put it over the fireplace? Stupid room design. During registration, I was surprised about the $55 per person, per day, just to use a swimming pool. I was told it was part of the “resort day fee”. This was for outdoor pools in September. Really? The “straw that broke the camels back” was I turned in my room keys and before I even made it back to my car I was called by the Resort informing me there was a $50 “Resort Fee” owed. I went back inside and ask what the fee was for and they just said “Resort fee”, use of the “Resort”. I said my use of the resort was only the road the the room, but they just insisted I pay this “Resort Fee”. I have family within 30 minutes drive from here, and will be looking for somewhere else to stay next month. and I highly recommend staying elsewhere.

While not their fault, a child drowned and a massive water slide area was closed. We were obviously understanding so we went to the next best one. It was closed due to unclean water at the bottom. I don’t see why they could y have cleaned it overnight. The staff were immediately trying to sell us on a time share, weren’t friendly and we’re rude when we told them what their own staff told us over the phone that they then denied. And contacting them via phone as a Expedia resi was awful. A total nightmare. The overall pool and water slide areas weren’t that clean or updated. Daily passes were crazy expensive to use the facilities and many items still not included. Overall disappointing. We won’t return.

The tub was covered in pubic hairs. The pool, which was advertised as part of the appeal of this place was not included and would have cost my family nearly $400 to use (some kind of all inclusive day pass for each of us)

Booked this room thinking it was a hotel, upon arrival I learned we had been placed in a two bedroom, two bath condo as this complex is a time-share property (this was not on he Expedia booking site). Anticipated a high pressure sales pitch now that we were (h)booked but the opposite occurred. Staff provided info on the time share for us to review and told us to enjoy the stay. The condo was perfect and the in room laundry provided us the opportunity to wash our clothes. Very family oriented and I would definitely stay again.

The room was exceptionally clean and every single staff member was friendly and helpful. Smugglers Notch is definitely one of the best value resorts, especially for families. The suite had pretty much every amenity one could ask for. The only drawback is there are not many food options in the immediate surrounding area, and most of the nearby restaurants close early (9pm is open late). But still, there's certainly enough nearby to enjoy a short trip if you plan correctly.

The setting was stunning for our families stay and family friendly. We would love to book another fall visit or winter skiing trip!

All the amenities offered would be great for families. What we didn't care for was lack of info re: the resort when we checked in. We waited quite awhile for our turn to check in while the people in front of us were given lots of time and explanation. We were hurried along within a few minutes and just handed pamphlets with no friendly welcome or explanation. This was our first time here and and would have appreciated info re: check out resort fee that we had no idea about. And a general layout of where things were located would have been helpful. Overall we loved the condo and the gorgeous view.