The Westin Dallas Southlake

Stay 3rd-5th 2024. Best customer service that we’ve experienced from any hotel in quite sometime. It started with my wife making a phone call asking about 4th of July activities in Southlake. Jay (MGR) took her call and questions and was incredibly helpful. Sakinah booked right away. When we arrived Bill, the concierge was helpful. The rooms are very nice and extremely clean. My family and friends call my wife “Monk”. She has a background in medical & microbiology and she’s studied and can visualize what’s on most all surfaces. In addition,the decor is comfy+ hotel had the remote which according to studies and my wife can be the filthious item in a hotel room encased in a plastic cover! We’ve traveled and stayed in high end hotels in the USA, Asia, Europe. Let me tell you, this one thing is attention to detail! The food was delicious and the service was ok.The lounge area outside separate from the pool was shaded and cool.The pool was kept sparkling clean and the kids there were well behaved and the adults enjoying the pool were respectful of other visitors in regards to noise and sharing the space. Overall, the our stay was relaxing. My wife was able to work on her book & tasks away from her office and wellness clinic. We considered this work/staycation close to home. Nice unobstructed views too. I could zip to my office and let her work and relax and return later. Congrats to Marwan! Team members Jay, Kyra and Bill provided great service! We highly recommend this hotel.

Clean, beautiful and kid friendly

Very clean but I did stay on the floor were kids were staying and they were a little bit loud

Very clean, friendly staff, great ambiance. Will definitely stay here again with our family.

We had an amazing stay at the Westin Dallas Southlake. The staff was extremely friendly and helpful. The gym was great, and so was the pool for the kids. The location was great, with shopping on the other side of the highway, with great restaurants. We loved the hotel, very new and up to date with comfortable beds and amenities. Highly recommend.

Clean and very family friendly! Will return again.