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Drury Plaza Hotel San Antonio Airport

3 star hotel
Kids stay free
Connecting rooms
9.4/10 Exceptional
(1748 verified Hotels.com guest reviews)
See verified family reviews (43)

generated by AI based on family reviews

Overview

The Drury Plaza Hotel San Antonio Airport is a popular choice for families, offering spacious suites, and an amazing breakfast including freshly made pancakes. Families appreciate the consistently clean rooms, comfortable beds, and exceptional customer service, with staff often praised for their warmth and attentiveness. The hotel's central location in San Antonio makes it a convenient base for exploring the city, and the refreshing pool provides a welcome respite after a busy day. While some guests have noted occasional noise issues, the overwhelmingly positive feedback points to a consistently pleasant family experience.

Guest highlights

The amazing breakfast with fresh pancakes and other great food.
The spacious and clean suites with comfortable beds.
The exceptional customer service and warm, welcoming staff.
The refreshing pool

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Drury Plaza Hotel San Antonio Airport is located in North San Antonio - SAT, a neighborhood in San Antonio with good airport proximity and shopping. Notable landmarks in the area include River Walk and Alamo. Looking to enjoy an event or a game while in town? See what's going on at AT&T Center, or consider a night out at Historic Sunset Station.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Things to do

Fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
San Antonio International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Drury Plaza Hotel San Antonio Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

43 reviews

Review data

5 star reviews

77%

4 star reviews

9%

3 star reviews

7%

2 star reviews

5%

1 star reviews

2%

We have selected a sample of reviews which reflect what families have said about Drury Plaza Hotel San Antonio Airport

Showing 1 - 10 of 43 reviews

Latest reviews (43)

S

Serena

29 Jul 2024 - 30 Jul 2024
reviewed on hcom

5 out of 5 stars

Me and my family fell in love with this hotel years ago and have been going back ever since. The breakfast is amazing. They have someone making fresh pancakes on a grill so that you can get a hot pancakes just like at home. The rooms are always very clean and the beds are very comfortable. We like that the staff treats us like family. I have seen where the staff talk to families as they enjoy thier food. We also have to commend the staff in the front desk. They always answer the phones. If you have a toddler and need a crib, they will take you one upon your request. The location is perfect if you want to do anything in san antonio because it is centralized.
C

Cleo

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

We have stayed at this Drury Inn several times with our two adult children. We love the comfort and space of the suites here. The breakfast and dinner that are served daily are delicious and the staff is courteous and on top of their service game. We plan to stay at this location every time we travel to San Antonio!
G

Gary

20 Jun 2024 - 24 Jun 2024
reviewed on hcom

5 out of 5 stars

Just relocated to SA and stayed at Drury for a few nights while my new apartment was getting set up. Check-in is a breeze and young lady at the desk is a generally awesome person! Very knowledgeable and efficient at her job! Her smile warmed my day! Needless to say, the hotel and room condition are kept at a very high standard! My room was huge with a living room and mini-bar setup! The pool is refreshing after a hot day in this sun and afterward spending a hour or so poolside, I enjoyed what is called a "kickback" from Drury. It comes with a drink coupon good for 3 alcoholic drinks and since I do not drink it's all great because they have a free soda fountain! Kickback includes sliders, nachos, not dogs and more! Breakfast is just as awesome and held in the same restaurant area. Parking is also very safe and secure in a parking garage and if you are traveling with a trailer, the Holiday Inn next door has an adjoining parking lot suitable for those I've noticed. Overall stay was an amazing "howdy" for me and I will definitely recommend this location to any friends/family coming from out of town!! - Gary
K

Kayla

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

3 out of 5 stars

The staff is always a pleasure and the atmosphere and cleanliness is always perfect. The reason I only gave it 3 stars is because, the bed was way too soft and dipped in the center by about 4 inches and the cots were the same way, and then there were kids running up and down the hall, yelling, and shoving each others in to room doors (mine included) until way after midnight. (I realize that is the parents responsibility...but the hotel should encourage a curfew of the kids being in the room by 11 p.m.) Other than that, the hotel is one of the best out there!
S

Steve

28 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

I had ordered a suite for a family get/together. We initially were placed in something’less than a suite’, however when the hotel staff was told about this, they immediately gave us the suite. This was excellent customer service.
A

Annaliza

16 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

I LOVE THIS HOTEL. This was my first experience staying here at Drury SA by the Airport. I WOULD definitely RECOMMEND this hotel. Courtney in the Front Desk was soo awesome VERY personable, welcoming, friendly and Professional individual. THANK you Courtney and will definitely let my friends and family to stay here.
S

Shebora

30 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Perfect place for family
D

DAVE

30 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

Great looking facility that is well maintained by friendly and courteous staff. Will definitely recommend this hotel for visitors to San Antonio. Ideal for both family and business travelers.
D

Daniel J

21 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

My wife and I enjoyed this place. We were treated like family. The place was very clean. I give 3 thumbs up to the manager Aaron and his great staff. 👍👍👍
R

Ryan

18 May 2024 - 19 May 2024
reviewed on hcom

5 out of 5 stars

Stay was comfy and kid loved the pool. The receptionist Courtney Jones needs to find a different career tho. Not helpful not warm not caring and she seems to hate people. Thought it was me but she acted that way with everyone. Close to airport and easy access to highways. Plus Applebees is right next door
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