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La Quinta Inn & Suites by Wyndham Rockwall

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1030 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

La Quinta Inn & Suites by Wyndham Rockwall is a good option for families, offering a comfortable stay with convenient amenities. While some guests have noted inconsistencies in service and maintenance issues, many families appreciate the indoor pool, which is a big plus for children. The breakfast also receives positive feedback. The hotel's location is convenient for those traveling to nearby family events or needing to be close to the hospital, and the staff are generally described as friendly, although inconsistencies in customer service have also been reported. The hotel is pet-friendly, so be aware of possible pet noise if you are sensitive to this.

Guest highlights

Indoor pool is a hit with kids
The breakfast is good
Pet-friendly atmosphere

About the hotel

An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.

Nearby attractions

La Quinta Inn & Suites by Wyndham Rockwall is located in Rockwall. Buffalo Creek Golf Club and San Martino Winery and Vineyards are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Harbor Rockwall Mall and Mesquite Shopping District.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Microwave
Mini-fridge
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free full breakfast

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
36 km from this hotel
Dallas/Fort Worth International Airport
53 km from this hotel
map

Reviews that mention...

Family Reviews

for La Quinta Inn & Suites by Wyndham Rockwall
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

22%

4 star reviews

67%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about La Quinta Inn & Suites by Wyndham Rockwall

Latest reviews (9)

L

Lisa

7 Jan 2024 - 8 Jan 2024
reviewed on expedia

5 out of 5 stars

I felt welcome and very safe. I needed to be near the hospital for a family member and everything was perfect.
P

Peter

18 Mar 2023 - 19 Mar 2023
reviewed on hcom

4 out of 5 stars

Hotel was OK. They were in the middle of a renovation due to a water leak so it looked pretty trashy at the entrance. The front desk person was pretty casual upon check-in, but realtively friendly. The room was good and bed was confy. Indoor pool was a big plus for kids and the breakfast was great.
P

Patricia

Invalid Date - 2 Jan 2023
reviewed on travelocity

4 out of 5 stars

We had a good stay, with friendly staff. But unfortunately they allow pets, so the floor we stayed on had dogs that literally barked ALL NIGHT long. Kept my kids and myself awake the entire night. I did call the front desk, but nothing was done. The dogs continued to bark all night. That was the only bad part about our stay. The hotel was very clean and nice. We did not make ot to breakfast because we were all trying to get sleep, so im not sure how it was
D

Debra Ann

2 Sept 2022 - 3 Sept 2022
reviewed on hcom

5 out of 5 stars

This older woman traveling solo woke up to a flat tire on my way to a family event that I'd driven 5 states to attend. The hotel attendant was kind, helpful and supportive to the point that I never felt stressed. A home run in customer service and a great breakfast too.
M

Marcus

9 Jul 2022 - 10 Jul 2022
reviewed on hcom

4 out of 5 stars

I believe this hotel is great for small families. I’m big on cleanliness and they met my standard. Thanks laquinta
J

Jacqueline

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

I had 2 children and loved the theme feature on tv. Very good breakfast my 2 boys ate very well before checkout! Didn't get to use the pool but was a very nice looking indoor pool. It was a quiet place to rest!!
M

Mickey

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

We were on our way to see family and stopped here with our dog. Easy check in and out and no discerning looks about our dog. Location was also close to freeway and easy to access.
A

14 Jun 2023 - 17 Jun 2023
reviewed on hcom

2 out of 5 stars

I'm very upset about the actions and attitude of the front desk staff upon my check-in today. A man with a very condescending attitude. The room I requested was unavailable and then he proceeded to give me the room that had several problems. The TV, not working upon arrival and I had to go get someone to come fix it, an obvious problem which should have been taken care of before. Next, the toilet wasn't working. This fact was only discovered after my little boy already took a dump! The entire room started to stink fast and had to go front desk again. This guy had the effrontery to tell me to get a plunger and unplug the toilet even after I explained repeatedly that it was nothing we did and that my son had not even wiped his butt when we noticed the toilet wasn't working. He didn't believe me and told me he was going to get his manager. Unknown to me, he had gone straight into my room, without my permission and with my two little kids alone and naked in there. Finally the manager arrived and she alluded to the fact that we might have blocked the toilet, all of this without either of them even looking at the toilet. When I vehemently opposed, I saw the front desk guy strolling out of my room telling me because my son cleaned his butt later then that must be the problem. Turned out that this WAS their fault and their toilet was infact broken. Next came the toilet door jamming and don't get me started on the bland meals. Four days of exact same bland eggs. No more LaQuinta 4me!
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