Fairfield Inn & Suites Rockport

Great experience overall! Pool was great staff was great from the first to last second. My family and I enjoyed it! We stayed a few night with our one year old and it was so continent

it was a good stay the only issue I had is that the shampoo conditioner and body wash was not stocked after my first child showered the second didn't have really anything had to make a trip to Walmart.

When we first arrived the place looked very nice and clean. Breakfast was nice. The lady kept everything organized and very clean. We went out for the day around 9 and when we returned, after 6pm, we noticed housekeeping did not come in our rooms. The beds were not made, the trash was not picked up, and there were no clean towels and the toiletries were not refilled. There was also a big roach in the bathroom. We had to go to get fresh towels at the front desk . The next day we ate our breakfast and decided to finish our coffee outside in their living area with the fireplace. To our surprise, here comes the pest control guy fumigating the edges of the building not letting us know he's going to spray and sprays all the building while we're sitting there with our children under age of 9. We had gone there with our friends who also had two little ones. I try my best not to be around poison, especially the little ones. But this person didn't even notice we were there and kept on doing his job. We went inside to get away from the spraying Not such a great experience. I guess paying more doesn't mean a better place after all.

I’m a local here, but my a/c at my house went out and it is to be 5-7 days to get the parts in. I decided to stay here with my kids to get us out of our hot house. Made the best experience out of a bad situation..everyone at the Fairfield was wonderful and we have been so comfortable! Job well done.

This hotel is beautiful and we absolutely loved it we’re a family of 6…I wasn’t crazy about their housekeeping policy, breakfast was a little cramped but that is all overall it was a great place!

Clean, quiet, check in & checking out staff friendly and let us know all hours of amenities, location/time of breakfast & # to call if we needed anything. Booked 3 rooms & everyone happy with the relaxing music from tv and the blue tinted glass gave the room a very calming vibe. Room A/C worked very well & not noisy. Refrigerator & Microwave clean & worked well. Bathroom & Rooms are spacious. We had pizza delivered for a birthday dinner on the patio. Comfortable seating on the patio for our group of 11 with plenty more space for other families to sit and enjoy the shaded breeze. Pool area lovely!! We did not use the bar or fitness room but others seemed to enjoy both. Breakfast was nice and staff friendly. Parking lot was clean & not crowded at arrival nor chaotic at check out.

Pros: Conveniently located a few minutes drive away from Rockport beach park. Overall good place, looked clean and well kept. Room had small fridge, nice size bathroom and beds were comfortable. AC, clean towels, clean room, coffee maker. Breakfast area was constantly cleaned and was tidy. Cons: There was no daily cleaning for the room. We stayed 2 nights, 3 days and our room wasn't cleaned at all. As part of this problem we didn't have clean towels so had to go downstairs for a set for my family. The gentleman at the front desk was in charge of giving the guests clean towels. I saw this happening for 2 other guests, not just my room. One of the other guests was staying on a different floor than us and said his room wasn't cleaned either. The towel closet by the pool ran out of towels by 9pm when their closing time is 11pm. Not sure if they were understaffed this time. Breakfast is supposed to be from 6-9am, the second morning we arrived 8am and there were very few options left compared to the morning before.