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Staybridge Suites Lubbock, an IHG Hotel

3 star hotel
8.2/10 Very Good
(777 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

An outdoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and dry cleaning.

Nearby attractions

Staybridge Suites Lubbock, an IHG Hotel is located in Tech Terrace, a neighborhood in Lubbock. Carlock Building and Tubbs-Carlisle House are local landmarks, and travelers looking to shop may want to visit West End Center and South Plains Mall. Looking to enjoy an event or a game while in town? See what's going on at Jones AT&T Stadium, or consider a night out at Blue Light Live. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Kitchen
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
This property does not have elevators

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Outdoor

Bbq grill(s)
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Lubbock Preston Smith International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Staybridge Suites Lubbock, an IHG Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

0%

3 star reviews

17%

2 star reviews

17%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Lubbock, an IHG Hotel

Latest reviews (6)

E

Eric

5 Apr 2024 - 7 Apr 2024
reviewed on hcom

2 out of 5 stars

This place needs serious work. The elevator shook so bad each time we used it. The cable boxes hanging off the walls with cable in reach of small children. Sofa bed had linens from previous guest. Floors above creaking so loud, couldn’t sleep. Not worth the $400. Terrible.
C

Charles

15 Dec 2023 - 17 Dec 2023
reviewed on hcom

1 out of 5 stars

Place was dirty and unkept. It's a pet friendly place and threaten our family with calling animal control because our small dog was barking. Horrible place! Noisy because of traffic and close proximity to dinning and lobby. Room was unkept and towels were dirty. Would not recommend this place to anyone.
C

Christopher

15 Jul 2023 - 16 Jul 2023
reviewed on hcom

1 out of 5 stars

Pro: The front desk person was very nice, but that’s the only part of my experience here that was good. Cons: Non-smoking room smelled like smoke. Flores were filthy - bottom of fresh socks were black after just walking from the bed to the couch. The bathtub wasn’t clean at all… it had a decent amount of hair in it. The toilet wouldn’t fill the tank with enough water to flush properly. The TV in the living room area didn’t work (cable box was missing the power cord and it had no remote). The breakfast made 2 of our family members sick.
M

Marc

5 Aug 2022 - 6 Aug 2022
reviewed on hcom

1 out of 5 stars

There was an odd smell as soon as you walk through the front door. We only planned on being in town for the weekend and wanted to stay somewhere with an outside pool. I wish we had picked another hotel. The pool and hot tub were filthy. The main pool was green and the hot tub was full of dirt. When we let the front desk know how filthy they were they acted completely surprised. The front desk is about 100’ away from the pool I’m pretty sure they already knew. They said it should be ok to swim in. Lol gross. No thank you I do not wish to add a staff infection to my stay. Needless to say we did not swim. My kids were pretty bummed out about it.
D

Diana

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

Hotel is run down. Maintenance required on several hotel entry doors, room doors, elevator need repair. Hotel room bathroom was not cleaned properly (toothpaste on sink from previous guest). Breakfast bar not the greatest. Waffle machine was broken, fresh fruit was not good and very little of it offered, no apples or bananas offered. Bar staff not keeping up with items when they ran out, i.e., bread for toast, coffee. Room air conditioner was too loud and would wake the family each time it kicked off during night making for grumpy guests.
A

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

Very excellent staff stay was very enjoyable I would definitely recommend to friends and family
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