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Tru by Hilton Katy Houston West

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(485 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A snack bar/deli, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Tru by Hilton Katy Houston West is located in Katy. The area's natural beauty can be seen at Katy Park and Mary Jo Peckham Park, while Katy Veterans Memorial Museum and Ashton Gardens are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Rhodes Stadium or Legacy Stadium.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available weekdays 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Reception hall
Water dispenser

More

Designated smoking areas
Shared microwave
Tv in lobby

Nearest Airports

Airplane
George Bush Intercontinental Airport
48 km from this hotel
William P Hobby Airport
51 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton Katy Houston West
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

33%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Katy Houston West

Latest reviews (3)

J

Jonathan

4 Mar 2024 - 5 Mar 2024
reviewed on expedia

5 out of 5 stars

The soap/ shampoo is nice in the shower but kids can’t reach it.
C

Cortney

1 Mar 2024 - 3 Mar 2024
reviewed on hcom

1 out of 5 stars

We arrived at the hotel late Friday night. Upon check-in we were told they didn't have any rooms that they overbooked and they didnt have a room for us. We then had to drive around with our 2 children looking for other hotels that accommodate us. So disappointing, what is the point of is reserving a room for it to not be available when we arrive. I will not recommend this hotel to anyone. We went back the next day to make sure we wouldn't be charged and the associate could not help us or find our registration in the system. I am not constantly watching my accountsl ro make sure i dont receive an unexpected charge.
P

Prisma

10 Dec 2022 - 11 Dec 2022
reviewed on travelocity

2 out of 5 stars

Room smelled clean but found some hairs in shower, and on towels. The a/c did not work felt very muggy. Then when I told the staff in the morning she seemed to not care. Didn’t call earlier to let them know cause we came in at 1 from a wedding and was unpacked already and kids were asleep. Front desk said I can move you right now at 10 am? Really we are leaving already.
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