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SureStay Plus Hotel by Best Western Humble

2 1/2 star hotel
9/10 Excellent
(408 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

SureStay Plus Hotel by Best Western Humble is a great option for families. Guests consistently praise the cleanliness of the hotel and the exceptional complimentary breakfast, which offers a wide variety of hot and cold options. The helpful staff are frequently mentioned in positive reviews. While some rooms might be a little snug for larger families with lots of luggage, the convenient location and comfortable beds are definite plus points.

Guest highlights

The exceptional complimentary breakfast with hot and cold options, including turkey bacon.
The exceptionally clean rooms and hotel.
The friendly and accommodating staff who go the extra mile.
The convenient location, close to attractions such as the Houston Interactive Aquarium.

About the hotel

This smoke-free hotel features a fitness center, a 24-hour business center, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff.

Nearby attractions

SureStay Plus Hotel by Best Western Humble is located in Humble. The area's natural beauty can be seen at Park at Fall Creek and Crowley, W. E. "Bill" Park, while Humble Museum and Houston Police Department Museum are cultural highlights. Houston Grand Prix and Schott Park are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave

Wifi

Available in all rooms: wifi (usd 0), free wired internet
Available in some public areas: free wifi

Food and drink

Full breakfast available for a fee weekdays 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator

More

Smoke-free property

Nearest Airports

Airplane
George Bush Intercontinental Airport
6 km from this hotel
William P Hobby Airport
33 km from this hotel
map

Reviews that mention...

Family Reviews

for SureStay Plus Hotel by Best Western Humble
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

88%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SureStay Plus Hotel by Best Western Humble

Latest reviews (8)

C

Carla

26 May 2024 - 1 Jun 2024
reviewed on hcom

4 out of 5 stars

Room was close to perfect, just needed a lil sweeping n mopping, bed was firm but gd for my back...anything i needed the GSR provided, breakfast awesome and the attendant there to give you anything extra you needed n kept area clean... lights went out 2 dif days only bcus other areas did as well bcus of storm but were back on asap they cud get them on...only inconvenience bcus i was there for work(computer needed its svc)...quiet area n side of town...conveniently right off hwy 59/69...just hop on n off n service station right beside hotel...i would definitely stay again. I love that you have a kitchenette (stove refrigerator microwave)for your own foods and a complimentary breakfast is still provided in the mornings...just awesome. Saves you time from having to stop in the mornings to get breakfast especially if you're in town with kids and or for work.
T

Tracy

24 Apr 2024 - 25 Apr 2024
reviewed on expedia

5 out of 5 stars

Resort is beautiful! My family and I booked this resort for 5 days and enjoyed every minute of it. The swim up suite was nice and roomy. Rooms was very clean. Yajaira was our Concierge and she was great. Everyday she had our reservations booked for the different restaurants on site. She was very friendly and she held great conversation. If the future brings us back to Punta Cana we will definitely revisit here. Thanks again for a great time!
D

Dionne

7 Mar 2024 - 8 Mar 2024
reviewed on expedia

5 out of 5 stars

It was CLEAN/CLEAN. (No dust bunnies in the corner clean.) Breakfast was GREAT! (They had hot/cold, dine in/to go options - including fruit, eggs w/cheese & salsa, TURKEY bacon!!) The water in the shower was nice and hot with good water pressure. Bed was firm- I slept like a baby!
C

Catha

3 Dec 2023 - 4 Dec 2023
reviewed on hcom

5 out of 5 stars

Customer service was great, the room was clean and my kids enjoyed their stay so much that i had to grab food for them and bring it back instead of going out to eat
M

Monica

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

This property was exceptionally clean. The staff was very friendly and accommodating. I was a little leery about staying in a hotel that I was unfamiliar with. The standards of this hotel met, and far exceeded that of the Hilton which I had previously stayed in the last week. The complementary breakfast selection was outstanding and extremely clean, with an attendant standing nearby to help with all of your needs. I would highly recommend this for one person or a family.
F

Fabio

20 Apr 2023 - 23 Apr 2023
reviewed on wotif

5 out of 5 stars

Hotel is only about 1 year old. Very clean and comfortable beds. Room is in immaculate condition, so is the bathroom. Breakfast is amazing. Lots to choose from. The only thing is if you're a family of 4 with lots of luggage, room can be quite tight in space. Apart from that, all went well as expected. Great thanks to Sa and Jackie for their hospitality
t

tanisha

22 Feb 2023 - 23 Feb 2023
reviewed on hcom

5 out of 5 stars

I’m not sure how new the hotel was but you could still smell the new carpet smell! Check in was a breeze & the young lady was super friendly! Our room was super spacious & clean! I mean I wish every hotel was this way! The only small thing was even tho we asked for a noon check out when we started things to the car & came back (like 11:30) they had already deactivated our room keys but the kids were in the room still & was able to open the door…..aside from that a GREAT stay!
A

Amanda

23 Jul 2022 - 24 Jul 2022
reviewed on hcom

5 out of 5 stars

Great hotel with a convenient location. I wasnt too sure with the price being so low but when I went online and read the reviews they were all positive. They ran out of bacon for breakfast at 940. I asked the lady if they had more because my children love bacon and she went out of her way to make them more. We made sure it was all eaten and nothing left. We had a smooth and friendly hotel check in. The room was clean and nice. We went to the Houston Interactive Aquarium and it was 2 minutes away from the hotel. We Will definitely be staying here again soon when we come back that way.
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