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Home2 Suites by Hilton Houston Willowbrook

3 star hotel
8.8/10 Excellent
(337 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton Houston Willowbrook is a popular choice for families, offering spacious rooms and a convenient location near shopping, dining, and grocery stores. Families appreciate the cleanliness of the property and the friendly, helpful staff. The pool is also a highlight for children. While some guests have reported issues with noise and the hotel's system, the majority of reviews highlight the positive aspects of a comfortable and convenient stay.

Guest highlights

Spacious and clean rooms
Friendly and helpful staff
Convenient location near shops, restaurants and grocery stores
Pool is a hit with children

About the hotel

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Weekly housekeeping is available.

Nearby attractions

Home2 Suites by Hilton Houston Willowbrook is located in Willowbrook, a neighborhood in Houston, and is in a shopping district. Tomball Museum Center and Houston Police Department Museum are cultural highlights, and some of the area's landmarks include Houston National Cemetery and Cypress Top Historic Park. Looking to enjoy an event or a game while in town? See what's happening at Aerodrome or Sam Houston Race Park.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Kitchen
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Separate dining area
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Housekeeping (weekly)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Shopping mall

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
George Bush Intercontinental Airport
20 km from this hotel
William P Hobby Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton Houston Willowbrook
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton Houston Willowbrook

Latest reviews (6)

J

Juanita

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

5 out of 5 stars

The room we stayed in was nice and large. I will stay at this hotel again. My family will enjoy staying in other cities if all your hotels are like this.
M

Miriam

1 Sept 2023 - 3 Sept 2023
reviewed on expedia

5 out of 5 stars

One of the nicest places I’ve stayed in a while, very safe, family friendly and very clean. I will be staying here again.
M

MILDRED

2 Jun 2023 - 4 Jun 2023
reviewed on hcom

5 out of 5 stars

The hotel staff was very friendly and helpful and very nice. The room was very clean and comfortable. I would stay again and will recommend to my family and friends. I love because the hotel is by a lot of shopping places, food places, grocery stores.
C

Carmalita

1 Jul 2022 - 6 Jul 2022
reviewed on hcom

2 out of 5 stars

We had a family trip for the 4th of July planned. When we arrived their system was down so they had to manually check us in and it took so long. We didn’t get the rooms that some of us had reserved because they had given them out to other guests. The staff stated that they didn’t know who had what room because of the system being down. Some of us that had a 2 bed unit had to stay in a one bed unit. The staff stated that the system would be fixed by 4am but that wasn’t the case. We checked in on a Friday and the system still wasn’t fixed when we checked out on a Wednesday. The WI-FI didn’t work the duration of our stay. We were told that they would take 15% off our stay for the inconvenience but they charged more than the actual cost of our stay. I will not stay here again.
R

Rafiq

26 Apr 2022 - 29 Apr 2022
reviewed on orbitz

5 out of 5 stars

Good value for money stay around the area. Especially if you are looking for stay with kitchen and home feeling, then this is good place. Since it’s closer to Methodist Willowbrook, we left our elder kids during my wife delivery. It was smooth experience and kids loved the pool, cleanliness of the property. Accessible to best restaurants around!
A

9 Mar 2024 - 16 Mar 2024
reviewed on hcom

2 out of 5 stars

I’ve stayed in a few Home2 previously with little issues considering its budget and family-friendly accommodations. Willowbrook does not quite have a handle on how to handle noise complaints. The worst was for an entire week, we were awakened to children running back and forth over the length of our ceiling and loud thuds and drops overhead. When we complained we were told it would be handled and unfortunately the guests ignored any requests that may have been made. Furniture could use better deep cleaning. Housekeeping was friendly, but inconsistent. We stayed for a week and requested cleaning twice, one of which agreed to return for cleaning and didn’t.
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